-Assist in a studio operations to deliver results and seamless procedure-Effectively communicate and assist with incoming press inquiries and requests (Editorials/Publications. Special Proiects/Talent, etc.)-Assist with press outreach to manage and organize incoming press assets-Assist in the organization of the Studio and Archive sample inventor. -Research and compile comprehensive lists of potential talent for several different activations incluaing organic seeding/gifting-Supporting the Fashion Director on set for internal projects as needed-Being a liaison to other departments

ResponsibilitiesFront Desk - Office ManagementMaintain a professional, warm, welcoming office environmentGreet all clients, manage check-ins, pickups, and paymentAnswer all inbound calls to the Alteration Specialists StudioManage all client bookings and appointmentsProcess new transactions and ensure internal reporting is correctResponsible for ordering, tracking, and managing office inventory, supplies, and purchasesEnsure all outsourced garments are appropriately tagged, distributed, and deliveredManage the flow of fitting room processes and appointmentsCustomer ServiceQuick, warm, and on-brand customer communication across emails, calls, and in-person Thoughtful and authentic recommendations to customers through a deep understanding of their needThoughtful interaction with each customerCollect, organize, and track consumer feedback, day-to-day issues, and other relevant information and communicate this to the teamContribute ideas to company policies to create an even better customer experienceOperationsEnsure that all QC checkpoints that live with front operations are consistently met for each garment entering or leaving your studioEnsure all tickets are properly created, and processed throughout the garment’s life cycle with Alteration SpecialistsProperly record and document all RFA’s, refunds, and other failures of process, and brainstorm written solutions to achieve a higher operational efficiency

Developed, implemented and maintained all strategic social media communications, public relations, outreach, and event activities and materials Created social media strategies, website, graphics, and drafted captions to increase engagement and reachMonitored metrics and analyzed performance to optimize content strategyIncreased Instagram followers by 25% over 6 months and Increased content engagement by 50% over 6 monthsSuccessfully planned two banquets, raising over $2,000 towards serving domestic violence survivors

Creating and delivering food and drinks to patrons in an efficient manner, memorizing and multi-tasking several orders for various customers, team-working in a fast-paced environment. Learning how to satisfy customer needs

-Braven empowers students on their path to their first jobs by preparing them for the increasingly competitive job marketplace. Through interactive activities and online learning, students build meaningful networks and enhance their skillset needed to thrive in a professional workplace.-Selected to be a member of Braven based on leadership ability and potential.-Developing technical and soft skills critical to success in the 21st-century workforce.

-Brainstormed ideas for programs on behalf of UNITI Center to engage with the student body -Coordinated and executed events to ensure it goes smoothly-Hosted and interacted with attendees, while keeping a positive and upbeat attitude-Created flyers and promote events on behalf of the Office of Multicultural Affairs

-Brainstormed ideas for programs and projects on behalf of the EID Committee to engage with the student body -Coordinated and executed events to ensure it goes smoothly-Hosted and interacted with attendees, while keeping a positive and upbeat attitude-Created flyers and promote events on behalf of the EID Committee

- Monitoring social media platforms for significant news stories- Interviewing sources for stories and identifying eyewitnesses - Pitching and writing stories for website

-Demonstrating the highest standards of guest relations and care when assisting guests at the counter.-Ensuring adequate stock levels of supplies and consumables for the café area. -Managing queues and meeting guest expectations, upsell to maximize profit. -Keeping areas tidy including table clearing, removing and washing dishes, and disposing of garbage.-Work cash register, cash checks, issue receipts, refunds, credits, or change due to customers.-Assist customers by providing information and resolving their complaints.

-Provided exceptional customer service and greet all patrons with a hospitable attitude.-Sanitized and organize all exercise equipment hourly for all attending guests.-Maintained and managed records of equipment being rented and oversaw gym activities to ensure the safety of all patrons. -Surveyed and enforced rules and regulations of the facility.

-Wrote articles weekly for monthly newsletters that would be sent to Spinster’s community members.-Communicated with journalists through email in order to get Spinster more PR coverage in relevant press publications.-Created a press release and media lists for Spinster that would be sent to working journalists to review and uploaded for all social media channels in order to promote engagement.-Served as a project manager for other interns

-Assisted in the planning and execution of fundraiser events for the organization-Researched and connected with potential caterers, venues, speakers, and artists for special events-Designed flyers, posters, and menus for fundraising events.

A Generation Citizen Fellow for the class of 2017, serving the 69th district of the South Bronx. Composed emails and phone calls on behalf of the Assemblymen's office. Attended community board meetings, as well as other community events, to record concerns and be a spokesperson for Blake. Answered incoming phone calls and assisted the community members by providing information and resolving their complaints.