Hello! As an accomplished Director, my career has been dedicated to optimizing business functions. I embarked on this journey with a focus on management coupled with my journey at Sam Houston State University, earning a Bachelor's degree in Business Administration alongside a minor in Sociology. This professional background has equipped me with extensive insights into organizational behavior, effective communication, and a commitment to the principles of social justice.In addition to my formal education, I hold an IT Specialist certification in HTML and CSS, showcasing my passion and proficiency in web development. This technical expertise complements my strategic leadership role, offering a well-rounded skill set that aligns with the dynamic needs of the modern business landscape.I am fueled by a genuine passion for continuous learning, evident in my pursuit of new skills and certifications. My dedication to self-improvement extends to honing my leadership abilities. I believe in leading by example and fostering a collaborative environment where teams thrive.As a Director, I am committed to contributing to the success of my organization. My approach is grounded in strategic thinking, innovation, and a relentless pursuit of operational excellence. Let's connect to explore how my unique blend of education, technical proficiency, and leadership skills can add value to your organization's growth journey.#Director #InventoryManagement #InvoicingExpert #LeanSystems #LeadershipDevelopment ๐
Aramark Healthcare+
View- Website:
- aramark.com
- Employees:
- 52525
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Food Service ManagerAramark Healthcare+Huntsville, Tx, Us -
A2L ManagerAramark Collegiate Hospitality Aug 2024 - PresentSam Houston State University -
Executive Director Of OperationsChick-Fil-A Restaurants Aug 2020 - Oct 2023Huntsville, Texas, United StatesAs an experienced professional, I have successfully interviewed and nurtured leadership candidates, providing comprehensive written and hands-on training to foster their growth within the organization. **Inventory Management Expertise:**- Ensured optimal inventory levels aligned with business needs using advanced periodic inventory control systems.- Monitored key performance indicators, implementing lean systems adjustments to meet and exceed quotas.**Accounts Payable and Financial Operations:**- Proficient in inputting invoices and managing accounts payable with a keen eye for detail.- Expertise in reconciling invoices, maintaining strong vendor relationships, and executing the printing of payroll checks for restaurant operations. **Vendor Relationship Management:**- Extensive experience in contacting vendors for various purposes.- Skilled negotiator, obtaining the best prices and ensuring timely delivery of products and services.- Strong communicator conveying precise information, including product requirements, delivery schedules, and payment terms. **Quality Control Specialist:**- Extensive experience in developing and executing quality processes.- Skillful in implementing quality control procedures, managing quality control teams, and analyzing data to enhance organizational performance.- Committed to maintaining the highest level of quality in all operational aspects. **Strategic Operational Leadership:**- Collaborate with managers in developing performance goals and long-term operational plans.- Set strategic goals for enhanced operational efficiency and increased productivity.- Analyze current operational processes and performance, recommending and implementing improvement solutions.- Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into key initiatives' goals, progress, and obstacles. -
ManagerWhataburger Oct 2018 - Aug 2020**Results-Driven Operations Leader | Exceptional Team Builder | Customer-Centric Strategist**๐ Proven track record in building and leading successful teams, optimizing production processes, and elevating customer service standards. ๐๐ฅ **Team Leadership and Development:**- Spearheaded the recruitment, training, and supervision of a dynamic team of over one hundred members.- Focused on coaching and professional development, ensuring a high-performance culture.๐ **Production Optimization:**- Diagnosed and addressed production bottlenecks, significantly reducing average wait times from 5+ minutes to under 3:30.- Implemented strategic adjustments to enhance operational efficiency and overall guest satisfaction.๐๏ธ **Customer-Centric Focus:**- Prioritized outstanding guest service through continuous training initiatives based on customer feedback and customer-facing KPI scores.- Ensured a customer-centric approach across all aspects of operations.๐ฝ๏ธ **Holistic Restaurant Management:**- Oversee all facets of restaurant operations, including Food Safety, Customer Service, Inventory Management, Training, and Personnel Management.- Conducted financial responsibilities, including counting money, making bank deposits (up to $6,000), and investigating/resolving complaints regarding food quality, service, or accommodations.๐ก **Key Competencies:**- **Strategic Leadership:** Proven ability to lead and inspire teams toward achieving common goals.- **Operational Excellence:** Skillful in identifying and addressing operational bottlenecks for enhanced efficiency.- **Customer Service:** Committed to delivering exceptional customer experiences through continuous training and improvement.- **Financial Acumen:** Experienced in financial responsibilities, including managing substantial cash amounts and ensuring financial compliance. -
Assistant General ManagerJimmy John'S Aug 2016 - Sep 2018Huntsville, Texas, United States**Talent Acquisition Specialist | Financial Steward | Results-Driven Operations Manager**๐ Accomplished professional adept at recruiting, onboarding, and training top-tier talent, while ensuring financial integrity and operational efficiency. ๐๐ค **Talent Acquisition and Development:**- Led the end-to-end recruitment process for in-shop and driver positions, interviewing, onboarding, and training qualified applicants.- Cultivated a skilled and cohesive workforce through effective communication and ongoing professional development.๐ผ **Financial Management:**- Managed cash registers, consistently balancing and calculating deposits, often exceeding $2,000.- Ensured secure bank drops, preventing and investigating any discrepancies or errors.๐ค **Employee Performance Optimization:**- Supported staff results by clearly communicating job expectations, planning, monitoring, and appraising job performance.- Fostered a positive work environment conducive to employee growth and success.๐ **Scheduling Expertise:**- Brought extensive experience to scheduling processes, demonstrating meticulous attention to detail.- Committed to maintaining accurate and up-to-date schedules to facilitate efficient management and operational excellence.๐ก **Key Competencies:**- **Talent Acquisition:** Proven ability to identify, recruit, and develop high-performing teams.- **Financial Integrity:** Skillful in managing cash registers, calculating deposits, and ensuring financial accuracy.- **Leadership and Communication:** Effective in guiding teams through clear communication and performance monitoring.- **Scheduling Efficiency:** Detail-oriented with a commitment to maintaining accurate and up-to-date schedules for optimal operational performance.
Kate Hicks Education Details
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Business Administration
Frequently Asked Questions about Kate Hicks
What company does Kate Hicks work for?
Kate Hicks works for Aramark Healthcare+
What is Kate Hicks's role at the current company?
Kate Hicks's current role is Food Service Manager.
What schools did Kate Hicks attend?
Kate Hicks attended Sam Houston State University.
Who are Kate Hicks's colleagues?
Kate Hicks's colleagues are Gordon Mcilloney, Dhdhdh Ddkknb, Patricia Vitale, Cheryl Bowman, Mรณnica Millar, Hannah Cline, Maria Carolina Colmenarez Andrade.
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Kate Hicks
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