Katherine Edwards Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Manage marketing projects, offering services in project management, copywriting, data analysis, and creation of marketing tools to meet client needs.Proactively cultivate relationships to drive additional revenue streams, leveraging networking and relationship-building skills.Formulate and execute comprehensive marketing strategy plans tailored to each client's objectives and target audience.Design and develop multiple websites using WordPress, integrating digital media marketing, social media marketing, SEO, SEM, and Google Analytics to enhance online presence and visibility.Produce marketing collateral including videos, commercials, logos, and illustrations, utilizing creativity and artistic flair to deliver impactful branding and messaging.

Austin, Texas, United States

Villa Specialist, World Travel Holdings • Managed villa leads, ensured adherence to sales guidelines, and maximized sales through exceptional service.• Collaborated with suppliers to confirm availability, processed holds, and generated customer invoices.• Educated customers on terms, conditions, and trip protection options during quoting and booking.• Utilized reservation system for accurate bookings and comprehensive customer information.• Ensured timely delivery of documents and supported efficient rental processing.• Established rapport with customers, fostered long-term relationships, and encouraged repeat business through proactive engagement.• Successfully achieved performance goals, addressed inquiries, and resolved complaints promptly.• Actively participated in team meetings and training sessions, expanded product knowledge, and stayed current with industry trends.Travel Professional, World Travel Holdings• Established and maintained customer relationships through inbound and outbound calls, providing exceptional service and personalized recommendations.• Conducted meaningful conversations, efficiently navigating systems to address customer needs and ensure accurate reservations.• Demonstrated commitment to excellence by meeting or exceeding sales goals, incorporating feedback, and implementing effective strategies.• Maintained availability via telephone, email, and instant message, providing responsive support.• Actively participated in team meetings and training sessions, contributing to a collaborative work environment, and expanding knowledge base.

Austin, Texas, & South Padre Island, Texas, United States

Property Caretaker | Vacasa, Austin, Texas• Managed housekeepers to ensure adherence to company standards for cleaning procedures and product usage.• Oversaw a property portfolio in the Central Texas Hill Country, ensuring cleanliness and functionality.• Conducted inspections to maintain high standards of cleanliness and organization throughout properties.• Responded promptly to guest inquiries and issues, providing 24/7 support for escalated matters.• Completed general maintenance tasks, including installation of digital locks, to contribute to property upkeep.• Cultivated strong relationships with homeowners, resulting in high occupancy rates, positive net promoter scores, and 5-star reviews.• Successfully reduced housecleaning budget by one-third in the second and third quarters.Home Operations Supervisor | Turnkey, South Padre Island, Texas • Promptly responded to calls and effectively resolved issues for the company and its guests, ensuring satisfaction.• Streamlined day-to-day operations by overseeing and executing all general maintenance tasks.• Cultivated productive and enduring relationships with team members and clients, leveraging strong interpersonal skills.• Coordinated coverage during peak seasons and managed after-hours emergencies to maintain operational efficiency.• Achieved and sustained a 90% customer service rating through exceptional service delivery.• Recognized as a top performer in operations within the SPI area, garnering acclaim for outstanding contributions.

Austin, Texas, United States

• Spearheaded detailed and tailored pet health and nutrition consultations, while devising and executing award-winning marketing and customer service strategies for the organization.• Played a pivotal role in achieving organizational goals by overseeing human resources functions including hiring, training, guidance, team development, and retention.• Directed all facets of the company's promotions, public relations, marketing, accounting, purchasing, inventory control, merchandising, and web development operations per established policies and procedures.• Successfully managed and executed day-to-day store operations, driving revenue and sales growth.• Developed and facilitated training and mentoring sessions to enhance the capabilities of Sales Associates, Key Holders, and the Assistant Store Manager, ensuring the delivery of exceptional guest experiences and attainment of sales targets.

Austin, Texas, United States

• Regional Traffic Reporter provided traffic updates and reports to numerous clients across multiple markets for radio as part of a prominent broadcasting network.• Utilized traffic technology to deliver timely and valuable up-to-the-minute traffic reports across all platforms, assisting commuters in planning drives and navigating road closures.• Monitored traffic cameras, tip calls/emails, social media feeds, and other sources to ensure the delivery of reliable and accurate information to the audience.• Content Creation and Delivery. Wrote, edited, and delivered compelling traffic reports for various platforms, demonstrating proficiency in reading copy during live reports and recordings.• Performed additional duties as assigned, including filling in on news stories as required, showcasing versatility and adaptability in a fast-paced broadcasting environment.

Austin, Texas, United States

• Performed as an on-air talent for Majic 95.5, primarily during afternoon drive and weekends.• Production assistant for Majic 95.5 and Mix 94.7. Produced spots, provided client direction, managed interns, and collaborated with the continuity, programming, and sales departments.• Worked with Scott Studios and Wide Orbit Radio Automation, VoxPro and Adobe Audition for digital audio production.

Dallas, Texas, United States

• Provided traffic updates and reports for radio and television platforms across multiple markets as part of a prominent broadcasting network.• Served as a Traffic Reporter for an ABC TV and NBC TV affiliate.Worked as a Traffic Reporter for the Dallas-Ft. Worth radio cluster.• Held the role of News Reporter and Editor for KRLD NewsRadio1080.

Bachelor Of Arts (Ba), Radio, Television, And Film

Activities and Societies: News & Entertainment Director KNTU 88.1

Associate Of Arts - Aa

Activities and Societies: Phi Theta Kappa