We are a Retail and Headshop supply store located in Tulsa.

• Developed integrated people strategies aligned with the organization’s strategies.• Payroll process assistance as needed for clients through ADP, SAGE, QuickBooks Weekly and Biweekly• Increased revenue stream for small business clients by implementing change controls• Trained existing staff, hired additional business development executives and managed staff to increase productivity and effectiveness.• Grew a handful of large/key accounts by over 20%.• Redefined client departmental operational procedures increasing efficiency, decreasing production errors and lead time.• Implemented marketing plan to increase new business which in turn was an initiative of increasing new business by over 25%. New sales increased by 15%, exceeding goal.• Enhanced business performance through a focus on organizational design and development• Month end closing, reconciliations, Budgeting, Office Management, and Tax Preparation • Launched a new product category and successfully reached goal of over $60,000 in sales within the first 6 months.• Developed and implemented SWOT methodologies for company advancement.• Created new brand awareness, through marketing, sales materials, and sales replication.• Tax Preparation – Corporate and Individual Tax (forms 1040, 1120, 1065)

• Performed daily audits to ensure accuracy and consistency• Supported intercompany transactions and reconciliations upon request• Process adjustments and refunds daily• Enter miscellaneous AR invoices into computer system (Trux)• Apply transfer payments, contact customers regarding invoices, report to management regarding invoices with issues that could hinder payment• Forecast monthly receipts and compare to actual• Track and input relevant rates and revalue AR balances• Work cross functionally regarding credit and debit memos to original customer invoices• Execute the process for invoice approval a disbursement: provide supporting documentation and approval, prepare for invoicing, voucher into AP system, create and void checks as necessary• Handle vendor inquiries regarding outstanding AP invoices; follow up on goods received but not invoiced• Proactively manage AR and AP through use of various reports including Aging by invoice and due date• Manage the bank purchasing/credit card program• Act as Share point Administrator for the Accounting department• Run monthly cost center reports for department managers; respond to their questions regarding spending, invoicing, and purchase orders• Support the monthly close process including running reports related to general ledgers, journal entries related to Cash, AR, AP transactions

• Accounting 1-3• Payroll Accounting• Introduction to Income Tax Accounting• Professional Development• Human Resource Management• English Communications• Introduction to Microcomputer Applications • Word Processing and Microsoft Office Suite• Keyboarding and Advanced Keyboarding• Proofreading and Editing• Record Keeping and Business Math• Introduction to QuickBooks• Business Communications• Effective Management• Principles of Finance• Elementary Statistics Duties: Created lesson plans for Associate and Bachelor level students aimed to ensure complete learning of subject matter. Created and administered tests with review questions targeting previous learning. As a professor of higher education, I had the pleasure of proctoring a classroom of up to 35 students within their business course classroom settings. My responsibilities included designing various learning activities for students, and ensuring their learning ability for the coursework. Maintained my certification with the Accrediting Council for Independent Colleges and Schools or ACICS, and participated in monthly in-service training.

• Developed and implemented Human Resource programs, plans, policies and procedures company-wide with interactions with over 200 employees• Offered a creative approach to solving problems and helped leaders find new ways to face challenging situations• Lead performance management process for all employees in the organization• Led implementation of employee and manager self service portal• Built training programs (one-time and ongoing) to foster service focused culture• Track record of zero lawsuits in the four years of my service• Built strong communication and recognition programs that drive exceptional organizational culture• Conducted employee investigations and led follow-up action• Consulted daily with leaders at all levels of the organization and made recommendations on problem solving, conflict resolution, and improving team effectiveness• Led recruitment and hiring efforts for each client line of opportunity• Responsible for management recruitment for key leadership positions• Offered oversight, coaching, and strategic direction in Training, Employee Relations, Recruitment and Benefits