Katherine Laxton work email
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Katherine Laxton personal email
I am a driven and experienced administrative assistant with a demonstrated history of working in the healthcare and banking industries providing excellent customer experiences and patient services. This has provided me with experience in being responsible for not only large volumes of money and inventory, but also the responsibility of taking care of others health and well-being and adapting around individuals accordingly. I have also gained a valuable sense of teamwork as in these roles each of my co-workers and I have all played an important part. I also have a background in retail management and am skilled in customer support, management, customer service, sales, and Brand Awareness.
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Call Center RepresentativeCsi Companies Nov 2023 - Mar 2024Responsibilities included: Successfully managing multiple projects simultaneously while maintaining high standards ofperformance. Maintaining up-to-date knowledge of company policies and procedures to ensure compliance withregulations. Demonstration of excellent communication skills, both verbal and written, when interacting withcustomers and colleagues. Maintaining a high level of professional knowledge of current healthcare laws, regulations and changes in the industry. Answering inbound calls, leaving voicemails, and scheduling follow-up calls to drive provider engagement and using database system to record notes and call information. -
Customer Service RepresentativeHome Medical Products, Inc. Mar 2022 - Jul 2023
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Patient Care SpecialistFast Pace Health Sep 2018 - Mar 2022Paris, Tennessee, United StatesResponsibilities included: Primary accounting and balancing for entire clinic location revenue each day, opening of clinic, greeting patients and building patient relationships, gathering correct patient demographic information and verifying identification and insurance information before entering into electronic patient record, verifying and collecting payment if necessary, answering all incoming calls and escalating them if appropriate, taking messages and escalating them to appropriate staff, communicating with patients to inform them of results or notes made by provider, performing closing cleaning tasks and daily accounting, deposit preparation, and closing of clinic -
Front Office SpecialistEvans Clinic Mar 2017 - Aug 2018Huntingdon, Tennessee, United StatesResponsibilities included: Greeting patients on arrival to check in, building patient relationships, gathering correct patient demographic information for new patients, verifying demographic information and updating if necessary for existing patients, verifying insurance and collecting payment if necessary, answering all incoming calls and transferring them to the appropriate extension, taking messages and escalating them to appropriate staff, setting appointments for patients, maintaining and updating provider and nurse schedules for multiple providers, accounting for front desk intake revenue at end of day, and closing of clinic. -
Bank TellerFirstbank Aug 2016 - Mar 2017Huntingdon, TennesseeResponsibilities included: Greeting customers and building customer relationships, assisting with transactional needs of customers and non-customers including but not limited to check cashing, making deposits and withdraws into and from customer checking and savings accounts, and accepting loan payments. Responsible also for, maintaining my personal cash drawer and paperwork throughout the day, maintaining balance of bank vault throughout the day, balancing personal cash drawer against transactions and vault twice daily, held accountable for keys and codes to vault, secure cash drawers, and protected document cabinets and rooms. Responsible as FSR 1 for all of the above, as well as, addressing client needs, helping client by opening accounts depending on each clients needs, building lasting client relationships, and gathering and entering all of clients personal demographic information necessary to open accounts. -
Appointment SpecialistShowingtime Dec 2015 - Dec 2016Responsibilities included: Answering calls following a script, using a computer program to set appointments to show homes for real estate agents, receiving a large volume of inbound calls and answering them as efficiently and pleasantly as possible, letting agents know any rules or restrictions on home from sellers agent or homeowner, making outbound calls to let homeowners and agents know when showings had been set at their homes, updating information on individual listings for agents and owners, escalating calls when appropriate. -
Bank TellerSuntrust Mar 2015 - Sep 2015Germantown, TnResponsibilities included: Greeting customers and building customer relationships, assisting with transactional needs of customers and non-customers including but not limited to check cashing, making deposits and withdraws into and from customer checking and savings accounts, and accepting loan payments. Responsible also for, maintaining my personal cash drawer and paperwork throughout the day, maintaining balance of bank vault throughout the day, balancing personal cash drawer against transactions and vault twice daily, held accountable for keys and codes to vault, secure cash drawers, and protected document cabinets and rooms. Also responsible for, identifying potential needs of customers, informing customers of offers and advantages or other opportunities that the customer may not have had or been aware of, advise customer to talk with banker. -
Bank TellerWells Fargo Mar 2014 - Oct 2014Las Vegas, Nevada AreaResponsibilities included: Greeting customers and building customer relationships, assisting with transactional needs of customers and non-customers including but not limited to check cashing, making deposits and withdraws into and from customer checking and savings accounts, and accepting loan payments. Responsible also for, maintaining my personal cash drawer and paperwork throughout the day, maintaining balance of bank vault throughout the day, balancing personal cash drawer against transactions and vault twice daily, held accountable for keys and codes to vault, secure cash drawers, and protected document cabinets and rooms. Also responsible for, identifying potential needs of customers, informing customers of offers and advantages or other opportunities that the customer may not have had or been aware of, sitting customer down to talk with banker or advisor at branch, servicing ATM with cash, helping oversee money shipments.
Katherine Laxton Skills
Katherine Laxton Education Details
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Mass Communication/Media Studies
Frequently Asked Questions about Katherine Laxton
What is Katherine Laxton's role at the current company?
Katherine Laxton's current role is Customer Service Representative | Committed to Serving Others by “The Golden Rule”.
What is Katherine Laxton's email address?
Katherine Laxton's email address is kl****@****ime.com
What schools did Katherine Laxton attend?
Katherine Laxton attended University Of Tennessee, Knoxville.
What skills is Katherine Laxton known for?
Katherine Laxton has skills like Management, Sales, Brand Awareness, Customer Relations, Customer Service, Customer Support, Leadership, Conflict Resolution.
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