- Built customized recommerce storefronts to create an additional revenue stream for our brand partners, including YETI, Burton Snowboards and many others- Owned the definition and prioritization of the entire product roadmap and collaborated daily with engineering, design, operations and sales stakeholders to identify new opportunities and used that to inform prioritization decisions- Led the product development process from conception to launch by partnering with engineering and… Show more - Built customized recommerce storefronts to create an additional revenue stream for our brand partners, including YETI, Burton Snowboards and many others- Owned the definition and prioritization of the entire product roadmap and collaborated daily with engineering, design, operations and sales stakeholders to identify new opportunities and used that to inform prioritization decisions- Led the product development process from conception to launch by partnering with engineering and design to refine and execute initiatives, communicating with cross-functional stakeholders, managing all testing and analyzing data post launch to validate that the release outcomes aligned with business objectives- Built a custom warehouse management system that enabled recommerce-specific functionality, which substantially increased warehouse productivity- Designed and implemented a reporting suite that aggregated operations and financial data from our warehouse system into QuickSight and analyzed that data to identify warehouse system priorities- Created a complex price decrementing mechanism that automatically adjusted the prices of unsold product based on the length of time they were available for sale, which increased our average 90 day sell through rate from 25% to 85%, outperforming the 60% industry average- Frequently assisted with sales presentations to prospective partners, providing technical insights about the platform to brands and mapping out potential integration opportunities with logistics providers- Worked directly with our partner success manager and our brands to launch partnerships and grow those partnerships post launch by analyzing site performance and optimizing existing features Show less

- Leveraged my experience with Agile methodologies to establish standardized product and engineering processes for the entire organization and led all engineering team ceremonies- Built a custom content management system that streamlined the engineering involvement required to create a new partner storefront, reducing the development timeline from 4 months to 3 weeks

- Led a complex UI redesign of our customer portal which equipped customers with the ability to self-service their policy management and as a result reduced our weekly CX call volume by 11%- Analyzed a wide array of performance data related to the "Lemonade Life" launch and developed new features to enhance the experience based on those insightsResponsibilities included: - Identifying scalable solutions to address customer demand and captured requirements that would later… Show more - Led a complex UI redesign of our customer portal which equipped customers with the ability to self-service their policy management and as a result reduced our weekly CX call volume by 11%- Analyzed a wide array of performance data related to the "Lemonade Life" launch and developed new features to enhance the experience based on those insightsResponsibilities included: - Identifying scalable solutions to address customer demand and captured requirements that would later be translated into engineering tasks - Analyzing quantitative & qualitative customer insights to drive product prioritization - Executing cross functional projects- Managing backlog prioritization - Managing stakeholder expectations Show less

- Established standardized agile processes for all teams across the entire engineering organization- Led the organization and execution of all engineering activities for Bestow's integration with Lemonade to create "Lemonade Life", which increased platform sales by 25%- Responsibilities included managing the software development lifecycle, coordinating sprints and project timelines, organizing and leading both product releases and API integrations.

- Managed and maintained a team of 15 Engineers, 2 Business Systems Analysts and 6 QA Analysts- Coordinated delivery of technical solutions for 3 Agile teams operating on both desktop and mobile applications- Organized and facilitated sprint reviews, allowing the scrum team to demo and review product features with stakeholders and elicit feedback for further backlog improvement - Organized all details associated with release coordination including product team validation, developer… Show more - Managed and maintained a team of 15 Engineers, 2 Business Systems Analysts and 6 QA Analysts- Coordinated delivery of technical solutions for 3 Agile teams operating on both desktop and mobile applications- Organized and facilitated sprint reviews, allowing the scrum team to demo and review product features with stakeholders and elicit feedback for further backlog improvement - Organized all details associated with release coordination including product team validation, developer and analyst involvement and requests from the PNC digital experience release coordinator- Conducted Agile ceremonies on a daily, weekly and monthly basis including daily stand up, sprint planning, backlog refinement sessions and retrospectives- Collaborated with a team of 4 Product Owners to establish sprint goals and understand each release's business value Show less

- Participated in a 4 month rotational development program where I operated a both as Business Systems Analyst and a Risk Analyst Responsibilities as a Business Systems Analyst: - Coordinated with internal customers to identify current and future requirements and create a product backlog- Gathered requirements and analyzed complexities, constraints and dependencies to generate user stories with associated acceptance criteria - Conducted backlog refinement and sprint planning… Show more - Participated in a 4 month rotational development program where I operated a both as Business Systems Analyst and a Risk Analyst Responsibilities as a Business Systems Analyst: - Coordinated with internal customers to identify current and future requirements and create a product backlog- Gathered requirements and analyzed complexities, constraints and dependencies to generate user stories with associated acceptance criteria - Conducted backlog refinement and sprint planning sessions to refine user stories and allocate an appropriate amount of stories to each sprint based off developer velocityResponsibilities as a Risk Analyst: - Created process documentation to enable better process alignment between disaster recovery, business continuity and development operations teams- Performed issues and vulnerability management using Archer software Show less

Served as a mentor for groups of incoming freshman at The University of Dayton's business school and collaborated with Academic Advisors to create curriculums for introductory business classes.

Gathered functional and non functional requirements for a variety of technology initiatives and worked with the business analysts to create and refine tickets for the engineering team.