Provide Convention Services to the customers of the Irving Convention Center. Educate planners and visitors on restaurants and attractions. Assist in engaging the Mayor and City Council with our customers by scheduling proclamations, ribbon cuttings, and welcomes. Assists in the planning of customer events/fams that showcase Irving/Las Colinas to meeting planners.

Responsible for providing a wide range of services to customers who have events at the Irving Convention Center. Servicing events in Irving hotels, including all citywide and special events. Coordinating, scheduling and training the ICVB Services Staff for servicing conventions, events and tradeshows, including staffing the Irving Convention Center electrical services desk (selling and managing electrical services for the convention center client needs.)Lead catcher for the Irving Convention & Visitors Bureau and Irving Convention Center Sales staff via CVENT and SpeedRFP.Responsible for reporting of meeting history into industry databases in MINT and TexMet.System Administrator for the CRM (Simpleview) creating and maintaining databases, developing reports. Member of: (MPI) Meeting Professionals International, (ESPA) Event Service Professionals Association, (DMAI) Destination Marketing Association International (HSMAI) Hospitality Sales & Marketing Association International.

Provide administrative support for Sales Team, VP of Sales and Customer Service Manager.Typing correspondence, distributing mail, copying, faxing and filing; completing check/purchase requests; assist with divisional budget documents. Customer Service Support; creating, printing and collating name badges for large groups; scheduling Customer Service clerks; monitoring inventory of Customer Service collateral; delivering Customer Service inventory to hotels. Inventory management of supplies for Customer Service fulfillment and convention services fulfillment in a timely manner plus maintain inventory levels.Data-entry into the sales CRM (Simpleview), maintaining data-entry protocal, running reports, communicating with hotels throught the CRMand otherwise regarding deinite confirmations, history, and pick up reports.Provide continuous updates to account information manintained in CRM. Support, enforce and help in establishing protocols for data-entry into CRM.Run reports for quarterly/annual booking audits in cooperation with CVB Accounting Manager.Route, scan and file Bizdip paperwork as well as process check requests for Bizdip.Copy confidential information for Sales and Customer Service Manager (example, Performace Appraisals, hiring and counseling documentation).Shipping equipment and collateral for trade shows and Sales Blitz for Sales Managers.Responsible for tracking inventory of promotional items for Bureau.Assist VP of Sales and Customer Service Manager when interviewing new employees by organizing resumes/applications; set up interviews; type follow-up communications and job offers.Run errands as needed to hotels, attractions, printing companies, office supply etc. Coordinate various partner needs with hotels, attractions, restaurants and other industry suppliers.Provides backup/relieve administrative support as needed including front desk/receptionist; provide telephone relief for receptionist during breaks and lunch as needed.

Book jam sessions, workshops and enlist "live" talent for the Ukulele Club Members. Promote, book and negotiate rates for the Ukulele Club performances for churchs, seniors, children and other groups. Event location determination, negotiation of cost for space.Menu selection and cost negotiation for "special menus".Website management - posting new events - sending email notifications to members.

Provided Sales Support to Agents in the field. Working primarily with Agents who sell Financial Products such as Annuities, Life Insurance and Long Term Care Insurance. Outbound promotion of targeted product packagesCreated Client Illustrations for PresentationCold calling for prospects

Set-up office location, phones, internet, ordered furniture and supplies Negotiated office space, reviewed all related legal contracts Processed payment for all bills i.e. rent/electric/phones for office use. Scheduled appointments for Sales Manager to meet with potential clients Set-up of seminar locations, refreshments/meals, presentation materials

Employee Administration, Corporate Housing ManagementSpecialized in working with VIP's and EXPATs Negotiated contractual agreements for housing for employees and families. Processed payment for security deposits and set up automatic payment of rentals. Set-up furniture and housewares for apartments and homes. Assisted in locating schools and coordinated shipments of household items from overseas.Program Administrator for American Express/EDS Processed daily transactions, new applications and cancellations. Researched accounts for employees and managers to detect fraud. Interfaced with EDS Security and Audit regarding credit investigations.  Processed credit refunds for overpayments on accounts.Sales Support RepresentativeInternet & New Media Sales Support to close $12 million annually. Research and maintain leading edge inter/tra/Extranet.  Manage relationships with Project Managers and Technical Support Center Staff. Assisted Sales Executive in vertical market planning.Video/Film Production Production Coordinator, organizing ALL aspects of a video shoot, while staying within budget/time constraints. •Hiring of crew/talent, arranging rentals of various equipment, locating/supplying props, location scouting. •Arranged catering for crew/talentVehicle Management, Purchasing, BrokeringTeam Leader, overseeing disposal of all company vehicles, (determined pricing, processed sale paperwork, and titles). •Organized Employee Sale of company vehicles.•Purchased vehicles (through DCS)Employee Vehicle Purchase ProgramMarketing group formed to encourage employees to purchase GM Vehicles by promoting the employee discount. •Developed marketing strategies within territory and administer them•Organized special events, i.e., EDS/GM Auto Show, with attendance exceeding 14,000•Preformed 60 minute presentations to groups of 15 to 200 peopleTravel Agent - Domestic/International - 10 years

While a student at ASU, and a Journalism Minor, I took this as a part-time job writing the morning news for the local broadcast.I also did voice-overs of the local weather.