Katie Odden, Au, Ains Email & Phone Number

Middleton, WI

• Develop agency relationships to generate new business and increase renewal retention
• Develop and maintain a profitable book of business
• Select accounts that are better than average for their class, based on underwriting guidelines
• Price accounts to ensure an underwriting profit.
• Prepare and organize files for issuance and efficiently process agent requests to exceed department service standards.
• Assist Market Managers in managing agency relationships by recruiting/appointing new agencies, rehabbing/canceling poor performing agencies, soliciting book rollovers, and developing annual agency plans.

Middleton, WI

• Develop and maintain various spreadsheets, reports and other communications as directed by the Vice President and/or Underwriters
• Provide support to Underwriters including policy processing system entry and routine scanning, purging, organizing and maintaining of files
• Organize & maintain office calendars
• Coordinate routine office requests and company-sponsored events
• Interact with Human Resources to schedule teleconferences, meetings and interviews

Madison, Wisconsin Area

• Providing quality customer service to those who dine in the restaurant
• Assiting with training new employees
• Counting and recording daily sales at the restaurant
• Tracking and monitoring inventory
• Shift management

Madison, Wisconsin Area

• Providing customer service to new and exisiting customers of the agency as well as support to the sales team
• Claims servicing, policy and account updating, and rating through various insurance carrier programs
• Document scanning and logging of commercial account mail that the agency recieves

• Planning and implementing student activities that offer opportunities for exploration, experimentation and inquiry
• Providing frequent parent communication through drop-off and pick-up times, newsletters, lesson plans and conferences
• Creating individual portfolios to show child development

• Promoting and increasing awareness of the Disney College Program at Madison College through various recruiting techniques
• Motivating students to attend the presentation at MATC so that they can learn more about the internship experience
• Scheduling and planning a variety of events including meetings, classroom presentations and information tables