Katie Lund, Mba Email & Phone Number

Mccordsville, IN, US

• Focused on further creating and maintaining the Coast brand
• Creating marketing and sales content in line with the company’s marketing and sales goals
• Assisting in marketing campaign creation and execution for all lines of business
• Assisting in the creation and submission of press releases and public relations efforts
• Development of graphics and charts for both internal and external advertising purposes
• Maintaining company website content

Fishers, IN

• Support new business development by compiling high quality responses for new and existing clients across all lines of business
• Assist in the development of project proposals, recommendations, implementation plans, communication packages, performance measurement tools, and training materials related to the assigned projects
• Responsible for the development of compliant responses that are purposeful, concise, complete, accurate, consistent in format and free from errors and omissions o Ensures proposals are submitted in a timely manner
• Utilize various proposal management tools to enable a consistent approach to proposal development using proven guidelines and best practices
• Drive the proposal team with go/no go decision with sales to ensure tracking and timely actions taken on decision
• Participate in strategy meetings to discuss win themes, client specific intel from sales, capitalize on competitor intel, and ensure themes are interwoven throughout response

Fishers, IN

• Timely processing of routine incoming telephone calls, inquiries and correspondence received on defaulted accounts from borrowers, collection agencies, attorneys, and other Navient departments
• Routine operational processing including but not limited to, cease and desist reviews and processing, OCA/CSI research requests, settlement offer reviews, dispute research, fulfilling media requests, affidavit.
• Communication with other departments to ensure accounts are being handled correctly and within federal guidelines
• Coordinating activities of teams including developing schedules to ensure timely completion of projects
• Exercise judgement within defined procedures and practices
• Maintaining and continuously improving the quality system and achieving quality objectives through daily actions

Fishers, IN

• Contacting Department of Education student loan customers, endorsers, and co-makers whose accounts are more than 60 days delinquent or critically nearing default
• Responsible for reducing delinquency and securing payments from delinquent customers by effectively communicating the importance of loan responsibility and the consequences of default
• Counseling delinquent customers on all available repayment and deferment options to resolve the customer’s delinquent status

Fishers, Indiana, United States

• Performing outreach activities to educate borrowers and resolve delinquencies on assigned accounts
• Locating and communicating with borrowers via telephone and written notices to counsel borrowers and resolve delinquency
• Resolving issues of a non-routine nature as necessary, as well as perform skip tracing and contract observance functions to ensure compliance of all company, client, and federal and state regulations

• Creating schedules for employees including weekly shifts, team meetings, and weekly team tasks
• Keeping an inventory of all liquor, food, and cleaning supplieso Including orders for supplies
• Keeping track of hours for payroll
• Helped increase sales by utilizing promotions
• Responsible for collecting money, counting the drawer daily, and keeping track of weekly deposit for accounting purposes
• Managing up to 10 employees along with scheduling and discipline when needed

• Creating schedules for employees including weekly shifts, team meetings, and weekly team tasks.
• Keeping an inventory of all liquor, food, and cleaning supplies including making orders for supplies.
• Keeping track of hours for payroll.
• Helped in increasing sales by utilizing promotions.
• Responsible for collecting money, counting the drawer daily, and keeping track of the weekly deposit for accounting purposes.
• Managing up to 10 employees along with scheduling and disciplining when needed.

8310 Craig Street

• Filing incoming documents and paperwork such as invoices and deposit documentation to file system
• Search for and investigate information, keeping files current and in order, and supply information from file data upon request
• Answer all incoming calls to the corporate office and transfer to the appropriate person and department
• Handle and distribute all general office equipment including but not limited to postage meter, copy machine, telephone system, etc. and handle repair issues and problems as needed
• Handle scheduling of meetings for managers and corporate offices. Handle data entry into various spreadsheets and property management software. Proofread and edit documents, brochures, and newsletters.
• Print appropriate number of copies for distribution

• Opening and closing duties for the restaurant.
• Making and serving drinks and food
• Increasing sales and organizing promotions
• Frequently worked full-time with some unscheduled overtime resulting in never missing a shift or meeting

• Aiding lead teacher in activities for the students.
• Organizing activities for students during recreation time.
• Taking the steps to care for any injury according to the school’s guidelines.

• Scheduling patients for treatment and follow ups.
• Filing charts, mailing out dictations, coded billing.
• Daily use of Microsoft Office, including Word, Exel, Outlook, and Powerpoint.
• Answering a multi-lined phone and directing calls

• Responsible for making sure daily deposits were accurate and deposited on time.
• Enforcing all policies of the company and giving the proper discipline when policies were not followed by the employees.
• Frequently working unscheduled hours and overtime to aide in the sales and functionality of the company.

Master Of Business Administration - Mba, Project Management

Bachelor'S Degree, Legal Studies, General

Associates, Paralegal Studies