- First point of contact for all Personal and Corporate events enquiries for the Private Dining space, along with larger scale full restaurant Book Outs and Corporate off site events. I then navigated the enquiry from initial stages to menu development, liaising with the various departments, then execution.- Organized on site special events such as Wine Dinners, Christmas Events, Street Fetes. This involved coordinating with third party specialists, marketing and promotion of events, ticket sales and circulation of menus to the team- Developed, monitored and constantly revised the online reservations matrix across the three sites to increase potential covers thus generating higher revenue, whilst providing guests with ample time to enjoy their experience- First point of contact for all Phone Reservations and enquiries, across 3 sites- Discussed and Identified with Management team areas in which brands could be better promoted, then Created and implemented various Marketing Strategies, working within the Marketing Budget - Developed and maintained the individual tone of each faucet of the business through newsletters, social media posts, interviews, press articles- Handled and approved for payment all invoices that came into the business, across each department eg. Food, Beverage, Maintenance- Liaised with suppliers regarding produce, credit notes and remittance details- Negotiated better rates with utilities suppliers in order to cut costs for the business

The role is multi-faceted and consists of: Coordination of a large scale Domestic Renovation and Extension:• Coordination of a Large Scale Domestic Renovation (Project Management):• Finding trade contractors to do work on the site. This involved negotiating wages, discussing the best way to engineer the works as well as planning a time schedule• Research and ordering of building materials and equipment to meeting the time frame set• In-depth product research for large statement items such as 2x2m fireplace, internal artificial skylights, spiral staircase and a 1.7m round dome skylight• Liaising with the architect to solve issues with the initial construction and plans eg. Underfloor leakage• Designing interior spaces eg. Kitchen, living room, laundry, bathroomRunning and Maintaining a Household:• Organise complex travel plans for family holidays, eg. Flights, hotels, cruises• Ordering food, clothes, cleaning products for family use• Organising children for school including help with homeworkPA and Office Administration:• Paying and filing invoices• Diary management• Proof Reading of Legal Documents• Organising documents for meetings

• Confirming Logistics of Large Group Functions with Staff and Kitchen• Liaising with Hosts of Group Events upon arrival• Ensuring the Smooth Operation of Service in a High Pressure Environment• Assistance with Large Scale External Events such as A Taste of Christmas Festival• On Site Co-Ordination of Large Internal events• Managing a Team of Six- Eight Receptionists including Training and Recruitment• Organization of Seating Plan via Open Table System• Weekly Management Meetings to discuss the general running of the Restaurant

• Restaurant Reservations using the Open Table system• Greeting and Seating Guests• Preparation of food notes for FOH staff• Taking Payments• Organising Daily Briefing Sheets with relevant information for each service• Liaising with the kitchen regarding Menus and special functions• Marketing and Social Media Management• Monitoring feedback though various resources eg. Open Table, Trip Advisor, Emails• Management of Seating Plan for each Service