Katherine Mains Email & Phone Number

United States

United States

Downers Grove, Illinois

Oak Brook, Il

I support various business entities in their IT applications. I primarily work on Salesforce design, development and implementation along with database maintenance and report generation in Microsoft SQL Server.

Oak Brook, Il

I work on the implementation and report revision and execution for the newly implemented data warehouse. I use SQL and other scripts to pull data from multiple sources, including Excel, JD Edwards, and Cougar in order to generate daily, monthly and quarterly reports for the company.

Oak Brook, Il

I am an intern for the summer at Inland Real Estate Corporation where I am helping to document the newly created database and data warehouse projects the company has implemented.

Glen Ellyn, Il

At Trader Joe's, our team prides ourselves on exceptional customer service, food education, and unique products. As a crew member, I have worked in all parts of the store including stocking shelves, working the dairy case, ringing up customers at the register, and working the demo station. In order to create a special customer experience, I connect with and chat with customers at the register, answer customer questions while they shop, and talk to customers about recipes, nutrition and making customers feel welcome. The work culture at Trader Joe's allows all of us to work together as a team and help each other out when necessary, which helps to make a fun and enjoyable work environment.

Taipei, Taiwan

IQChinese is a company that produces high quality educational software to teach Mandarin Chinese to English speakers around the world. In addition to working as a marketer and customer service representative in a professional office, I was able to study and improve my Mandarin Chinese as well as immerse myself in Chinese business practices and Chinese culture.While at IQChinese, I was able to increase sales a total of 5% as well as increase brand recognition by launching products into new markets, thus creating new streams of revenue. I also forged partnerships with Chinese professors and Chinese programs at universities throughout Taiwan by giving presentations in Chinese to them. I used Photoshop and Adobe Illustrator to create weekly e-newsletters and ads to keep our customers in the loop. I used video editing software Camtasia and Windows Movie Maker to create Youtube video advertisements as well as informative and fun webseries to both attract new customers and explain the use of the products, ultimately increasing channel viewership by 15%. I maintained positive customer relations by responding to customer service emails and phone calls and sales inquiries. Additionally, I was able to launch a new Chinese-language camp for 30 international school students from Singapore, which created a new revenue stream for IQChinese as it continues to grow in the future.

Ann Arbor, Mi

University of Michigan IRLEE is a university-run consulting agency whose mission is to help improve struggling small businesses throughout Michigan, Ohio and Indiana. As an office assistant, I learned the ins and outs of working at a professional office as well as how to utilize office equipment and computer databases. I was responsible for opening and closing client accounts and contracts as well as maintaining client databases and records.

Ann Arbor, Mi

The small snack bar at the University of Michigan Law School has since been updated to the Commons Cafe, but during my time there I was able to hone my people and interpersonal skills by interacting with customers. Additionally, I was in charge of ringing up customer orders, reorganizing menu boards, and handling the cash at the close out of the day.

Hinsdale Community House is the local community center that provides classes, events and other programs for community members. As a secretary, I entered data in the database, filed, faxed, copied, answered phones, ran errands, and did all the other typical office rigmarole.

Bachelor’S Degree, Computer Science

Focus on Database Management and Administration

Associate’S Degree, Computer Information Systems

Activities and Societies: Achieved Academic Honors every semester.Took courses (see below) in a variety of programming languages. Also.

Certificate, Database Proficiency

Took courses in computer networking and database applications, maintenance, administration and construction. In my courses, I learned how.

C++ Language Proficiency Certificate, Computer Science

I took courses in programming logic, computer information technology, HTML and CSS, and C++. In my classes, I worked on projects in order.

Bba, Business Administration

Activities and Societies: Michigan Business Women's Association Study Abroad: Universidad de Salamanca (Spanish Immersion) Study Abroad.

Bba, Marketing

Activities and Societies: Michigan Business Women; PALMA; Roosevelt Institute China Policy CenterI had a general business education, as is.

Enterprise Database Proficiency Certificate, Computer And Information Sciences And Support Services

I took courses in project management, advanced SQL, PSQL, and worked on the Oracle database platform. Through these courses, I am able.