• Developed live, instructor-led, virtual classroom, training "Data to Engagement: Superheroes Wanted to Stop HIV Transmission."• Adapted in-person training materials and content for delivery in a live, instructor-led, virtual classroom setting• CDC-Approved National Trainer for the following National HIV Classroom Learning Center courses:-ARTAS (Anti-Retroviral Treatment and Access to Medication)-Data to Engagement: Superheroes Wanted to Stop HIV Transmission-Fundamentals of Motivational Interviewing-HIV Navigation Services and Steps to Care-HIV Testing in Nonclinical Settings-Introduction to Syndemics-PROMISE for HIP (Peers Reaching Out and Modeling Intervention Strategies for High Impact Prevention)-Social Network Strategy for HIV Testing Recruitment-Stay Connected for Your Health• Trainer across the New York State WIC Training Center curriculum• Liaise between the National HIV Classroom Learning Center team and CAI's Video Production and Marketing and Communication teams• National Network of Disease Intervention Training Centers certified trainer in Contact Tracing and Case Investigation surrounding COVID-19• Create basic animated videos using Vyond software• Coordinate in-person and live, instructor-led, virtual classroom trainings, liaising between trainers, health departments, CDC staff, and participants to ensure a successful training

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• Act as first point of contact for clients. Address client concerns, triage technical issues. • Chief estimator on CCTV projects, analyze blueprints and draft proposals to win bids.• Assist company president with all written correspondence. Gatekeep by screening calls. • Oversee appointment scheduling and itinerary coordination for clients and personnel.• Perform billing, collections, reporting and all other bookkeeping including payroll.• Created employee handbook and streamlined all standard operating procedures.

• Chief estimator on window, door and molding projects. Generated estimates and invoices, processed payments and deposits.• Provided administrative support, scheduling, and coordinated shipping and receiving.• Serviced existing accounts and established new clientele. Arranged information sessions and community events for potential customers.• Composed office training manual for staff reference.

• Greeted and guided guests on visits, created customized itineraries for guests to engage in scientific exploration, drew connections between everyday items and their relation to science.• Promoted membership, assisted in fundraising events, increased engagement.• Responded effectively to guest concerns to facilitate positive outcomes. Recognized the specialized needs of guests with physical limitations and provided support accordingly.

• Implemented a 6-day educational program for over 350 high achieving middle school students to empower, motivate and inspire them to become leaders in their communities.• Directly managed a 6-person operations team. Conducted daily staff meetings and performance evaluations.• Managed conference logistics by scouting locations to ensure readiness for students, supervised transportation for all conference participants and liaised with vendors.• Proactively handled special needs cases to provide an equal opportunity experience for all.