Katherine Page Email & Phone Number

Ontario, Canada

Orleans, Ontario, Canada

Primary responsibilities:Recruit, train, and appraise staffManage customer queries and complaintsEnsure compliance with health and safety regulationsPrepare promotional materials and displays Manage parcels, ecommerce transactionsOversee pricing and stock controlCoordinate with head office to ensure all store needs are metAssist customers via phone or in.

Primary responsibilities: Address billing-related questions through emailAssist customers with both purchases and cancellationsManage inbound and outbound calls for a global user baseOther responsibilities include:Reply to basic site and gameplay questionsRecognize behavior and names requiring moderationMaximize retention of new and returning.

Primary responsibilities:In-game and forum moderationPlanned and executed events in-game and forumsOther responsibilities included:Messaging of events and sales via in-game announcements and social networks; design and implementation of sales promotions; quest creation and design; make recommendations on in-game item design and features; create tutorials.

Handle sales and credit card applications.Field customer service questions.Contact customers for status updates.Manage displays.Write training documents.Fraud and theft prevention.Customer interaction.

Primary responsibilities:Sales, returns and exchanges, cash office management, scheduling, inventory control.

Volunteer for convention registration.Oversaw and aided with ticket sales.Assisted in the creation of user badges.Monitor and patrol viewing rooms.Monitor and patrol dealer room and artist's alley.

Moderated user-generated content on a variety of diverse community-centric forums; created seed posts, welcomed new members, fostered a feeling of belonging among community members.

Education record

English, French, Literature, Criminal Justice

Activities and Societies: Writer, editor, and head cartoonist for student-driven school paper. Volunteer at various productions for the.

High School Diploma

Activities and Societies: Key Club, International Club, Cast member in school productions. Co-founded and maintained Creative Writing.