Managed Office Operations: Led the front office operations for a 7+ team, ensuring that administrative tasks, from scheduling to document management, were handled efficiently. Vendor and Supplier Relations: Oversaw office supply inventory and maintained vendor relationships, ensuring that the office was fully stocked and that supply orders were processed without delays.Calendar and Appointment Management: Managed the calendars of senior leadership, organizing over 20+ appointments weekly. I prioritized appointments based on importance, ensuring that no key meetings were missed. Document Management & Filing Systems: Streamlined the physical and electronic filing systems for the office, reducing retrieval times for critical documents by 60%. Implemented an electronic filing system using cloud-based solutions, making it easier to access shared resources across teams.Event Planning & Coordination: Organized and managed joint events between the church and its associated preschool, handling logistics for events Staff Training & Development: Trained staff on office procedures and software tools, improving their efficiency. Provided one-on-one tech support to senior staff and volunteers to enhance overall office productivity.Digital Marketing & Web Management: Managed the church’s website on WordPress, updated content regularly, coordinated weekly newsletters via MailChimp through segmentation and targeted messaging.

Studio Operations Management: Managed the daily administrative operations of the dance studio, including class scheduling, payment processing, and customer service. My efficiency in handling these tasks improved overall client satisfaction and studio productivity.Customer Service & Client Relations: Provided front-line customer service by answering inquiries, resolving scheduling issues, and managing client expectations. Planned customized dance lessons for students and groups.Event Planning & Showcase Coordination: Organized dance showcases and competitions, handling the logistics for events. This experience in event management is directly transferable to office event planning.Staff Scheduling & Coordination: Worked closely with other instructors to create class schedules that met student needs, ensuring that all classes were fully staffed and organized efficiently.