Katherine Rayo Email & Phone Number

Los Angeles, Ca, Us

Maximized profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer.Provides assistance to associates in the department through training and coaching with regular follow upManaged every stage of the 3PL process for e-commerce clients to ensure the timely delivery of over 500 domestic orders every month.Conducted onboarding and proprietary software training for new hires. Performed detailed data… Show more Maximized profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer.Provides assistance to associates in the department through training and coaching with regular follow upManaged every stage of the 3PL process for e-commerce clients to ensure the timely delivery of over 500 domestic orders every month.Conducted onboarding and proprietary software training for new hires. Performed detailed data analysis to identify problem areas and create actionable growth strategies Show less

United States

Established and maintained performance metrics to drive overall business resultsInventory management, tracked serial numbers of our ongoing and outgoing shipmentMaintained effective communication with team, retail associate managers, and district managers• Grow and maintain healthy customer relationships, driving solutions to achieve customer satisfaction and reference accounts for future sales.• Created training on Tools, Processes and Promotions for official onboarding•… Show more Established and maintained performance metrics to drive overall business resultsInventory management, tracked serial numbers of our ongoing and outgoing shipmentMaintained effective communication with team, retail associate managers, and district managers• Grow and maintain healthy customer relationships, driving solutions to achieve customer satisfaction and reference accounts for future sales.• Created training on Tools, Processes and Promotions for official onboarding• Provides assistance to associates in the department through training and coaching with regular follow up Show less

Worked closely with management team, effectively creating one of the top performing brow bars in the company. Interacted multiple departments on everyday operations including inventory control, order fulfillments and ongoing efforts such as member development and performance management.• Managed a team of 3, generating $500,000 in product and service sales for 2018.• Plan, organize, prioritize and execute sales strategies to achieve established sales targets• Assisting the sales… Show more Worked closely with management team, effectively creating one of the top performing brow bars in the company. Interacted multiple departments on everyday operations including inventory control, order fulfillments and ongoing efforts such as member development and performance management.• Managed a team of 3, generating $500,000 in product and service sales for 2018.• Plan, organize, prioritize and execute sales strategies to achieve established sales targets• Assisting the sales teams in developing effective selling and positioning strategies• Supporting the Regional Manager with target assignments and compliance for the overall region• Worked alongside retail representatives to boost sales be enhancing product presentations and advertising collateral. Show less

Master Of Business Administration - Mba, Marketing

Bachelor Of Business Administration - Bba, Operations And Supply Chain Management

Associate Of Arts - Aa, International Business