Katherine Robichaux, Acc work email
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Katherine Robichaux, Acc personal email
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Katherine Robichaux, Acc phone numbers
I am a passionate self-starter and natural problem solver with a talent for providing structure and direction in times of constant change while simultaneously delivering end results. I thrive in collaborative environments where everyone benefits from the collective knowledge and experience of the group and looks to leverage ideas and experiences from others. As a seasoned people manager, I help teams demonstrate and deliver impact and value. I have a proven record of success driving growth and performance in mid to large size technology companies.As a corporate facilitator and curriculum designer, I help others understand and apply new concepts, and I have experience designing sales, technical training and business content.A common theme in my career is working on tough problems and I excel at strategic planning, coaching, mentoring and delivering results. Specialties:Strong verbal and written communicator with expertise in facilitation, design of sales and technical training and presentation of complex ideas. Direct management experience of small to large globally distributed teams. Key words: Organizational design, Program and Project Management, Process Optimization, Instructional Design, Quality Management.
Coaching By Kath
View- Website:
- microsoft.com
- Employees:
- 10
- Company phone:
- 0124 415 8000
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Lead CoachCoaching By KathBellingham, Wa, Us
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PrincipalRobichaux Coaching Sep 2024 - Present
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World Wide Learning, Employee Technical Skilling DirectorMicrosoft Aug 2021 - PresentRedmond, Washington, UsLeader of a team of Microsoft employess who design and land technical skilling workshops for employees in customer facing roles. The workshops are based on learning best practices including hands-on product skilling labs with proven practices from the field and group activity.Workshops prepare our customer facing roles to have converstions based on customer outcome. -
Microsoft Industry Solutions, Learning & Readiness DirectorMicrosoft Dec 2017 - PresentRedmond, Washington, UsLeader of a world-wide team of Business Program Managers who are responsible for the on-boarding and deep technical skill development of our 13,000+ employees in the Microsoft Services organization including technical roles in Domain Delivery, relationship roles in Account Aligned Delivery and generalist and specialist sales roles. We partner with key stakeholders in the business such as Sales and Domain and VPs, Chief Technical Architects and designated readiness leads to curate, design and build learning programs that increase skills and capabilities. Skill changes from learning programs flow into our resource management tool while speed to productivity and objective shifts are measured with surveys (Kirkpatrick level 4). Current programs include comprehensive on-boarding for new to Microsoft and new to role employees. Our technical employees stay sharp with deep technical and professional skills programs while our sales audience consumes readiness that ultimately enables Microsoft customers’ Digital Transformation using our Microsoft Services solutions. All readiness is designed using industry best practices and standards.
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Director Of Learning & Development, Microsoft Enterprise ServicesMicrosoft Feb 2016 - Dec 2017Redmond, Washington, UsLeader of a world-wide team of business Program Managers, Instructional Designers and Project Managers who designed, developed and landed role-based programs and training for Microsoft Enterprise Services employees in customer facing roles. Portfolio of programs included instructor led and online on-boarding courses for Industry hires, Microsoft College Hires (MACH) and internal transfers. Advanced training included instructor led workshops and academies that enabled new role skill development for Services roles in transformation. Online training courses developed with Articulate Storyline 360, MOOCs developed with Intrepid Learn and Instructor led training developed using industry best practices and standards.
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Director, Enterprise Services Sales ReadinessMicrosoft Aug 2013 - Feb 2016Redmond, Washington, UsManaged and developed end-to-end readiness programs for Microsoft Services sales roles, including Account Executives, Solution Specialists and Sales Managers. Readiness programs effectively prepared the Microsoft sellers and managers to use outcome and strategic selling while focusing on the Microsoft sales priorities that ultimately enable our customers' Digital Transformation.
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Director, Ip Development & OperationsMicrosoft 2005 - 2013Redmond, Washington, UsPromoted to oversee newly-formed business group within Microsoft's Global Professional Services organization, directed to build content for C-level customers to maximize ROI from Microsoft products and services. Managed 1 Operations Program Manager, 14 Enterprise Architects, and 10 technical vendors. Implemented end-to-end content development system, from portfolio planning to release and metrics analysis. Allocated $1.2M vendor budget, prepared business reviews, and created revenue forecasts. Managed consulting practice contracts and collections.• Grew revenues to $3.9M by 2012, and to $4.7M by 2013.• Created new business model to measure cost of goods vs. benefit to product and services sales (IP ROI model).• Launched consulting practice and over-delivered on forecast revenues. Built group from initial startup to mature organization that developed world-class content.
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Principal Content Project Manager, Engineering ExcellenceMicrosoft 2008 - 2011Redmond, Washington, UsSpearheaded the acceleration of Microsoft strategies and increased engineering capabilities by leading the delivery of solutions to improve productivity, quality, and engineering capabilities. Directed team of senior-level content project managers in the development and delivery of classes, and leadership sessions, and one technical editor who oversaw the release of Microsoft Manual of Style. Designed and facilitated cross-engineering leadership summit with 500 attendees, which received satisfaction rating of 93% and job relevance score of 97%.
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Content Publishing Group Manager, Microsoft LearningMicrosoft 2005 - 2008Redmond, Washington, UsOversaw distributed development team of 48 project, content development, and quality managers in the US, India, and Ireland. Supervised technologists and vendor personnel, plus 1 content acquisition program manager. Directed the development of classroom and e-learning courseware for Microsoft products. Allocated $6.5M vendor budget for content development and localization.• Led delivery of $58M in revenue, with 20%+ margin
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Senior Practice Director, Oracle UniversityOracle 1995 - 2005Austin, Texas, Us• Managed $23M profit center for Western Division Oracle training organization.• Supervised team of 70 managers, sales representatives, and technical instructors. • Administered $4.3M expense budget.• Increased margins 10% by closing unprofitable centers, optimizing course offerings, and launching virtual programs.• Achieved region's first revenue growth in 4 years after taking over in 2000. -
Senior Principal Instructor, Oracle UniversityOracle 1991 - 1995Austin, Texas, Us• Designed and instructed Developer and Database courses with high level of customer satisfaction; Presented with Instructor of the Year award.
Katherine Robichaux, Acc Skills
Katherine Robichaux, Acc Education Details
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Antioch University SeattleOrganizational Development -
Washington University In St. LouisComputer Science
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Washington University In St. LouisElectrical Engineering
Frequently Asked Questions about Katherine Robichaux, Acc
What company does Katherine Robichaux, Acc work for?
Katherine Robichaux, Acc works for Coaching By Kath
What is Katherine Robichaux, Acc's role at the current company?
Katherine Robichaux, Acc's current role is Lead Coach.
What is Katherine Robichaux, Acc's email address?
Katherine Robichaux, Acc's email address is kr****@****hoo.com
What is Katherine Robichaux, Acc's direct phone number?
Katherine Robichaux, Acc's direct phone number is +142570*****
What schools did Katherine Robichaux, Acc attend?
Katherine Robichaux, Acc attended Antioch University Seattle, Washington University In St. Louis, Washington University In St. Louis.
What are some of Katherine Robichaux, Acc's interests?
Katherine Robichaux, Acc has interest in Social Services, Education.
What skills is Katherine Robichaux, Acc known for?
Katherine Robichaux, Acc has skills like Program Management, Change Management, Leadership, Strategy, Management, Training, Project Management, Consulting, Professional Services, Analysis, Employee Training, Technical Writing.
Who are Katherine Robichaux, Acc's colleagues?
Katherine Robichaux, Acc's colleagues are Soufian Oufrid, Bhumika Gupta, Gehan Nabih, Zaroon R, Srivatsan Kidambi, 宋成方, Jennifer Scott.
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