“Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership” — Peter DruckerKatherine Ruohomaki is a dynamic and visionary Lean Six Sigma White Belt certified professional with extensive experience in business analysis, operations, process development, and account management. She has expertise in operations, legal services, mortgage services, retail management, business analysis, KPI Dashboards & scorecards, and requirements gathering & analysis.Amongst her major accomplishments include: restructuring the processes and structure in underperforming areas to high performance; improvement of the client performance by 10 percentage points in one quarter; developing and implementing a process to respond and refute claims - saved over $500,000; saved 20 hours per month by condensing 15 reports to one report and improved market share by 50%.Acknowledged as an out-of-the-box thinker, she believes in projecting the big picture vision and providing leadership and tenacity for driving business growth. She has successfully led organizations through critical phases and transitioned them towards fast-track growth. She has expertise in leading strategic business initiatives, process development / improvement, business acquisition, operations management, budget development / implementation, market research, staff motivation programs, and key account management.Her strength lies in understanding complex business situations and innovating ways to be a top performer. She has the ability to exercise strong judgment in times of crises. She possesses both the confidence and skills required to represent her department and company when required.
Listed skills include Bankruptcy, Foreclosures, Excel, Legal Assistance, and 29 others.