Katherine I Rosario Email & Phone Number

Lake Worth, Fl, Us

Jupiter, Florida, United States

• Focuses on the internal and external customer experience, employee engagement, change management and executive event logistics and planning.• Plans, monitors and manages large-scale, high-complexity internal projects from initiation through completion.• Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Provides expert information to internal and external clients on complex issues• Creates and communicates presentation materials for report out and updates with various levels of internal and external stakeholders.• Manages multiple projects and teams as it relates to hiring, training and retention of engineers within the FPL Power Delivery business unit. Attracts, retains and promotes a diverse inclusive workforce.• Responsible for managing a successful internship program for 55+ interns for 12 weeks every summer across the state. • Works extensively with HR to recruit top candidates throughout the year for both intern and new hire positions.• Plans all logistics and executes three large hiring events every year for up to 98 candidates each session from 14 target universities. Coordinates career fair participation at all 14 target universities as well as individual job shadowing opportunities for students.• Ensures the onboarding experience for each new hire is seamless by providing multiple updates to new hire and hiring manager. • Plans all logistics for 15-month engineer rotational program including a three-month tour of company business units and final presentations to senior leadership team. • Develops and supports all business unit communications while activated for a state of emergency.• Assists with other projects as assigned, including creation of talking points for speeches, creation of PowerPoint presentation to both internal and external audiences.

Jupiter, Florida, United States

1. Supported the internal communication effort for the Power Delivery business unit with Florida Power& Light Company (FPL).2. Developed and executed senior- and vice president-level presentations and events3. Developed executive and business unit email communications that reached more than 3,000employees to include organization announcements, holiday messaging, and storm communications when activated during a weather event.4. Provided video and photography services for senior leadership to reach employees on various platforms.5. Created new content for safety campaign to include scripts for video recording, promotional material- posters, digital signage and badges for all employees.6. Converted all business unit PowerPoints to the new corporate format7. Created new Storm Staging Site communication template that is used when activated for storm duty.8. Responsible for supporting content development and and maintaining the internal business unit website.9. Supported more than 20 internal events for leadership (senior executives and vice presidents) from April-December 2018.10. Assisted in drafting remarks for national awards ceremony for multiple executives.11. Collaborated with employee engagement to publicize opportunities to drive engagement in theorganization.12. Partnered closely with Change Management teams to provide communication support, including counsel, editing and design services for communication materials.13. Wrote and published an internal digital newsletter twice a month sent to more than 3,000 employees. E-mail open rate of more than 54%; approximately 21 publications; 122 stories from April-December 2018.14. Designed new mobile-ready layout and launched within two months of conception and design

Rock Island, Illinois, United States

Delivering vital public and military engineering services; partnering in peace and war to strengthen our Nation's security, energizing the economy and reducing risks from disasters. Served as the Command Information Officer, responsible for editorial material, photography, artwork, design and layout of internal and external publications produced by the Public Affairs Office. Key Accomplishments:• Designed brochures, pamphlets, scripts and other material to support the internal and external communications of the Rock Island District U.S. Army Corps of Engineers' missions throughout the Midwest.• Served as writer, photographer, editor and designer of the monthly 24-page magazine.• Wrote articles and press releases for use in publications and professional journals to educate the public on the Corps mission, functions, highlight its achievements, and market its capabilities.• Maintained and updated the internal and external websites and served as social media manager. Performed monthly analytics to identify trends and opportunities for improvement in using social media to reach customers

Rock Island Arsenal, Rock Island, Illinois

- Conducted the Rock Island District's Command Information Program and managed the company's websites. - Acted as the editor of the monthly Tower Times magazine. Planed, coordinated, and implemented command information programs to support the company's leadership and to give voice to corporate issues. - Produced print products of various types to effectively disseminate corporate messages and meet audiences' needs. - Wrote for company's publications - internal and external to the District. - Managed company's websites to ensure information was up-to-date, cleared for public release, and conformed to local regulations and guidelines.

University Of Florida

Specialization in Global Strategic Communications Graduation with Distinction (GPA 3.93)Our world is fascinating, and thanks to developing technologies we can connect to people across the globe. But are we communicating effectively, both internally and externally? Leveraging cross-cultural communication techniques creates a deeper understanding of how and why audiences react to new information. Our world has also become more transparent, and it is more important than ever to ensure a company speaks with one voice. Remaining committed to customer excellence and showing that in both word and action helps build trust with key stakeholders (also, it's just plain good business).

Lyster Army Health Clinic- Fort Rucker, Al

- Responsible for developing and implementing the marketing, public relations and education objectives of the CEO. - Assessed impact on release of medical information and advised the Commander on potential public reaction to policy changes, health alerts, etc.- Responsible for developing information and promotional campaigns for the purpose of stimulating beneficiary population interest and participation.- Provided protocol assistance to the company for large events.- Prepared corporate briefings.- Assembled quarterly community engagement events. - Wrote and designed educational pamphlets.- Updated internal and external websites using HTML and SharePoint. - Conducted bi-yearly review and editing of Crisis Communication Plan. - Coordinated and developed short and long range plans for marketing products. Worked closely with leaders to analyze and develop recommendations to improve the internal operations of the program.- Developed briefings, memorandums, pamphlets, booklets, CDs and DVDs as required by the command team.- Provided support to Commander by writing speeches, briefing notes, messages and protocol including reoccurring or special projects.Significant accomplishments:- Implemented new Patient Satisfaction communication campaign that brought in an additional $2 million to the clinic.

Fort Riley, Kan.

- Successfully ran a one-person public affairs department while supporting the main hospital, four outlying clinics (totaling 60,000 beneficiaries) and Warrior Transition Battalion of more than 300 Soldiers.- Published at least seven articles per month for wide dissemination in available command information outlets.- Operated multiple cameras and provided videotaping and editing for major events.- Chaired the Health Care Experience at Fort Riley's Fall Apple Day Festival that included more than 50 staff with educational information and a vaccine tent.- Composed and submitted all congressional inquiries.- Planed and executed at least six information campaigns each year for long-running issues or changes that required advance and continual publicity. - Prepared written remarks for all members of the executive team. - Prepped subject matter experts for engagements as needed. Developed written information and designed publications such as tri-folds, news stories and brochures.- Updated the company's Facebook page on a daily basis and maintained internal SharePoint pages.

- Wrote nine to 14 stories a week with accompanying photos often reprinted on army.mil and cnn.com. - Consistently produced concise and accurate stories according to the specific newspaper style. - Followed up on news releases and produced stories on a strict deadline, usually within four days and upload news to website using basic HTML. - Coordinated with installation Garrison Commander and Directors in various offices to promote upcoming programs through newspaper articles, interviews and photography.

Uploaded calendars to various auction Web sites each month.Wrote press releases and content for magazines.Maintained a catalogue of current advertisers.Edited auction descriptions to meet web standards. Implemented a SEO program to attract more traffic to the website.

Wrote and took photos for the entire Daleville Sun-Courier newspaper. At least 10 articles with accompanying photos were placed in the paper each week. My responsibilities in Daleville included: covering all school news, police beat, county commission meetings, city council meetings, fire department, special events, Chamber of Commerce, library, senior citizens center, court system, D.A.'s office, Emergency Management Agency, and board of education.My responsibilities for Fort Rucker included: routine operation, changes of command, special events, association of the U.S. Army, feature stories, Friends of Fort Rucker, and the Army Aviation Association of America.

Worked three nights a week as chief copy editor at the Alligator. Responsible for fact and quote checking. Read each story before it was sent to production to make sure it adhered with the newspaper's style, grammar, syntax, spelling and AP style.

Oversaw two apartment buildings located in the complex. Acted as the liaison between the residents and the managers. Preformed basic office tasks including: fax and phone assistance, filing, customer service, giving tours and signing leases. Helped coordinate and execute educational and social programs each month for the residents to take part in.

Worked at Nordstrom during summer and winter breaks between semesters. Although retail wasn't my first choice for a job, I knew Nordstrom was well-known for their customer service training. This training has helped me throughout my public affairs career. The training I received at Nordstrom taught me how to get employees to truly believe in their job's importance and understand how good work made them look good and the company look good. If employees don't believe in the job they are doing then morale and productivity suffer and the company suffers.

• Rotated departments (6) every one-two weeks to learn all trades of a full-service advertising agency.• Wrote, designed, and published car advertisements, conducted the recording of a radio advertisement, edited video clips to form entire 30 second advertisement for television.• Flew to St. Louis to conduct field interviews for Six Flags campaign and drove to Six Flags Over Georgia to survey 350 park goers. • Compiled entire ad campaign for Six Flags and presented it to the CEO of Zimmerman & Partners.

Global Strategic Communications, Public Relations/Image Management, Master'S Degree

Bs, Journalism

Graduated Cum Laude

Aa, General Education

Activities and Societies: Lead Scholars Program