Acting as the ongoing interface between Kroger suppliers and Kroger Technology applications, working to analyze and interpret customer support requests and issues, designing a resolution based on deep software knowledge. Dedicated to quality, using exceptional communication skills to keep Kroger Technology’s Vendor Item Portal and Supplier Hub systems running.

• Worked closely with Building Engines administrators to develop a database of over 100 tenant contacts, allowing customers access to the web based platform wherein requests could be submitted and dispatched. • Management of janitorial vendors, work included; dispatch on an as needed basis, proactive problem solving, site visits to review crew work as needed, management of recurring conference calls with janitorial crew leadership*Served as Assistant Property Manager for medical office building portfolio, providing asset management and lease administration to more than 800,000 sq ft of office space.

• Provided excellent customer service as onsite point of contact for service calls as well as general building inquiries. • Utilized high-level communication and problem solving abilities to liaise between tenants and more than 50 contractors, solving recurrent property management issues that occurred daily including; HVAC problems, roof leaks, etc.*Assisted two property managers in the day-to-day management of over 500,000 sq. ft. of industrial and Class A office space.

• Managed and prioritized high volume call and e-mail communications from more than 100 tenants, effectively providing excellent customer service to tenants while balancing expectations to accommodate budget restrictions present in asset management.• Output highly professional management correspondence and prepared complex budget presentations for ownership entities of retail properties.*Assisted three property managers in the daily operations and asset management of more than fifteen retail, industrial, and office properties.

Development: Cultivated donor relationships while assisting the Global Missions fundraising office through proactive donor communication, providing educational resources, managing large donor mailings, and innovative problem solving.Raiser's Edge Database: Integrating a detail-oriented nature with high level database manipulation skills to complete query requests and ensure database integrity.General Office: Integrating an overarching comprehension of the organizational structure and adept collaboration skills to provide varied administrative assistance to multiple supervisors, a wide constituency, and fellow staff members.*Effectively contributed in the areas listed above with the Office of the General Director and Global Missions, at Church of God Ministries - the denominational headquarters of the Church of God. Global Missions recruits and sends more than 70 missionaries to serve in more than 80 countries worldwide.

Designed classroom curriculum and adapted teaching style to engage and teach a population of students of varied developmental disabilities, socioeconomic statuses, ethnicities, and learning styles.Networked with fellow staff members and community business owners to provide volunteer work positions and job coaches for 20 students where classroom learned employment skills could be transferred to trial positions.*Effectively taught students with varied developmental disabilities independent living and job acquirement skills in a small classroom environment. Provided setting for students to practice those skills throughout the community at various businesses.