Katherine Suarez King, Mph Email & Phone Number

Phoenix, Arizona, United States

- Member of the DPI Operational Informatics team working to launch and implement ROCC solution- Single customer and internally facing point of contact within Philips for all aspects of the solution implementation - Leads the solution delivery team to achieve business and operational goals- Communicates with stakeholders and project team members to ensure alignment- Develops project plan, schedule and manages all project resources- Monitors deviations from established project plans and establishes corrective measures/service issue review processes- Reviews performance against established schedule and budget- Maintains progress on projects by motivating team members, addressing pain points, and leading quality assurance- Collaborates with executive management to help develop strategies and achieve organization’s goals

- Responsible for execution of one or more complex projects related to HIE programs and services - Experience in HL7 and Web Serivces interface projects, Mirth Connect/Mirth Results applications- Maintains a working knowledge of application software and industry interoperability standards- Provides management, leadership and oversight for assigned project to ensure success and compliance with federal grants supported by the Health Information Exchange

Phoenix, Arizona, United States

Phoenix, Arizona Area

- Responsible for establishing and maintaining relationships with key clinical, business, financial and technical decision makers to advance the quality of healthcare by utilizing the health information exchange (HIE) and its services- Lead practice workflow redesign from both practice management and clinical operations to show quality improvement and value savings through effective use of electronic patient data- Provide leadership and oversight for assigned projects to ensure success and compliance with federal grant requirements- Procure and deploy Population Health Management and Data Analytics tool- Oversee the development and rollout of specialized risk stratification report to identified physical and behavioral health practices- Coordinate dependencies and resource allocations across the enterprise for assigned projects- Assist with the creation of educational materials targeted at clinical and support staff for each Health Current product and service

Phoenix, Arizona Area

- Developed, implemented, and disseminated a state-wide survey related to services and programming offered in public schools for research and legislative opportunities- Met with state legislatures to discuss current research and its policy implications- Worked with federal, state and local partners to organize and convene groups to discuss innovations and collective impact- Assisted with the reading and scoring of letters of intent from various state organizations as a part of Vitalyst’s annual Innovation Grant opportunity

Phoenix, Arizona Area

- Supported programmatic efforts related to professional development, capacity building, and coalition convening- Created collateral materials related to program outcomes in order to garner support and funding- Responsible for observing and evaluating implementation of evidence-based teen pregnancy prevention curricula within 12 schools- Assisted in the planning and coordination of Collective STEP for Youth’s third annual Adolescent Summit

Phoenix, Az/Chicago, Il

- Developed and maintained productive and professional relationships with highest spending clients, managed over $400,000 in monthly revenue- Created deliverables to earn new business and keep clients educated throughout their campaign- Executed strategic and proactive client outreach to discuss performance and review issues- Thrived in a fast-paced environment, managed multiple deadlines, and collaborated with internal, cross-functional teams- Identified and pursued revenue generation opportunities through term extension, upselling and account renewal- Demonstrated excellent time management and organizational skills with the ability to track numerous details with high efficiency and accuracy- Consulted as primary post-sale client contact, handled day-to-day requests and tasks to ensure overall campaign success and effective resolution of outstanding issues- Managed book of business with retention, engagement, and growth in mind while providing outstanding client support- Onboarded clients by defining goals, establishing expectations, and communicating best practices- Provided strategic direction to improve online branding and advertising campaign results- Led tough conversations with business owners in a professional, solutions-oriented manner- Analyzed performance metrics, identified relevant trends and provided recommendations for clients to maximize their return on investment and achieve goals and objectives- Exhibited exceptional written and verbal communication skills with the ability and confidence to lead calls and presentations- Selected as a member of Yelp’s Account Management landing team –relocated to Chicago, Illinois and contributed to the establishment and overall development of a new domestic office

Greater Chicago Area

• Responsible for the recruitment of staff members for nine nation-wide Mobile Doctors physician practices including entry level staff, management, corporate office staff, medical billing department staff, and clinical professionals• Evaluate applicants through discussion of job requirements and applicant qualifications with managers • Arrange management interviews by coordinating schedules• Build applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; provide organization information, opportunities, and benefits; make presentations; maintain rapport• Attract applicants by placing job advertisements and contacting newsgroups and job sites• Interview applicants on a consistent set of qualifications• Utilize information platforms to track candidate and recruitment data such as CRM, Zip Recruiter, Craig's List, Career Builder, Smartsheet, Wufoo and Box• Maintain a strong knowledge of enterprise operations• Interface, build, edit, and test Enterprise Practice Management system for utilization in all nine physician practices• Create an End User training manual containing work flows, key terms, design models, and step-by-step instructions on how to implement NextGen EPM into the practice locations• Train End Users on the use of NextGen EPM in all branches including Schedulers, Clinical Coordinators, Receptionists, Medical Records Clerks, clinical staff and management

Phoenix, Arizona Area

• Oversee the overhaul of practice’s paper based medical records system to an electronic health records system• Evaluate Medicare policy on electronic health records and its implementation guidelines and deadlines, reimbursement qualifications and efficiency standards• Responsible for the training of employees on the use of the electronic medical records system• Practice proficiency in all aspects of Mobile Doctors including scheduling, clinical coordinating, medical records and corresponding management roles• Responsible for management of the ultrasound and intake departments, including supervision of all ultrasound technicians and intake coordinator

Tucson, Arizona Area

• Coordinate and track the medical appointments, transportation, and interpreter needs for clients, utilizing inter- departmental and system- wide databases• Research and analyze state and federal legislation applicable to health and refugee rights• Advocate for clients during medical appointments• Manage the medical and health outreach programs of the International Rescue Committee Tucson• Assist with administrative duties of the Medical Coordinator

Tucson, Arizona Area

• Accompany refugee clients on appointments and interviews with community service providers• Prepare apartments for incoming refugee families• Coordinate with Case Management staff to ensure services are received• Manage client files and track necessary services

Master Of Public Health (Mph), Public Health Practice

Bachelor Of Science, Public Health