Katie Taylor Email & Phone Number

• Uses automated office systems to prepare a variety of letters, memos, and other material from draft or specific instructions.• Originates procedural correspondence such as form letters and routine notices to respond to requests for information or to begin office processes.• Sets up and maintains office databases and logs.• Accesses databases to establish, retrieve, review, update, track, and revise a variety of office records.• Performs queries and compiles routine reports from various data sources.• Assembles data for inclusion in narrative and statistical reports.• Creates and updates office spreadsheets.• Establishes and maintains confidential alphabetical, chronological, or subject matter files and records.• Locates, extracts, and summarizes information from files for preparation of reports or to respond to inquiries, routine requests, or complaints.• Determines release of information according to established procedures and confidentiality.• Initiates the process of purging and updating files.• Tracks the handling of correspondence and/or written complaints to the time of completion.• Greets and directs clients and visitors.• Responds to inquiries of a routine nature regarding County, department, and/or program policies in person, by telephone, or by regular or electronic mail.• Collects information regarding more complex inquiries and refers to appropriate staff for follow-up as necessary.• Maintains calendars, schedules appointments and meetings, and reserves meeting room facilities or space.• Performs timekeeping functions for the work unit.• Prepares payroll and tracks leave usage.• Maintains simple financial and statistical records.• Reconciles account balances.• Orders and maintains office supplies.• Prepares and processes purchase orders, direct payments, and invoices.• Verifies procurement card purchases.

Towson, Maryland

• Maintain and oversee day-to-day operations of the Chamber office includingreception, scheduling, invoicing, member data collection and retention.• Support over 450 small to large businesses and help them achieve increasedrevenue potential through operations support.• Build and maintain collaborative relationships with local chambers, entrepreneurs,community associations, and county agencies/officials.• Coordinate and organize Chamber & SBRC events and strategic programming toenhance and promote membership, including details such as sponsorship,promotional materials, guest speakers, etc.• Prepare the Chamber & Small Business Resource Center's annual grant applications • Process and notarize official documents such as Certificates of Origin and Certificates of Free Sale• Assist in the hiring and training of new staff and interns

•Managed constituent inquiries and extended casework•Facilitated and coordinated communication between the representative, legislators, state officials, staff, businesses and constituents in the development and advancement of legislation•Served as a liaison between the Representative and constituents of the District•Drafted, edited and circulated articles, newsletters, press releases, and speeches•Aided in the coordination of town hall meetings and district events

• Worked with underprivileged and at-risk youth in branch and at local community centers to promote literacy and community engagement• Created and maintained employee schedules, payroll, and calendar of events• Created and hosted weekly teen programming and local outreach events• Trained and interviewed newly hired staff members

Dundalk, Maryland

• Organized and conducted outreach events with middle and high school students, youth groups, summer camps and juvenile detention facilities.• Organized and conducted in-service trainings and workshops for adults interested in volunteering.• Conducted research on outreach funding, grants, and opportunities for local at-risk youth.• Participated in program data tracking, evaluation and reporting and social media outreach.