Banking client

A complete service experienceAt Espinosa Vargas Ingenieros we focus on providing personalized and strategic solutions to improve operational efficiency and promote sustainable growth for our clients.We are committed to being a trusted partner, which means understanding each client's individual needs and offering tailored tools to address those needs effectively.In short, our focus is to help our clients achieve their operational and growth objectives in a sustainable and efficient manner.#EspinosaVargasIngenieros #ServiciosATuMedida #GestiónAdministrativa #MiPYMes #Colombia

Process Management Service and Manual QA testing. Aimed at MSMEs, SMEs, and independents. The improvement and/or adoption of tools, through the management and integration of processes and implementation of easily accessible resources and advice for their application are our value offer. Advice on project development for different companies in the industrial sector; process survey, data management and analysis, mathematical modeling for continuous improvement; Quality Management System Assistant-Continuing Education (R): definition and monitoring of improvement plans – Icesi University; carry out risk analysis; review of satisfaction surveys and analysis of results. Modeling of the logistics system for the plant evacuation process, in the company Ingredion Colombia SA: analysis of historical data, modeling, analysis of results and proposal for improvement.

Administrative processes advice, implementing ICT tools advice, to support monitoring and control. Function and procedure´s manual study; marketing and commercial operations of real estate, which corresponds to apartments, lots, warehouses and commercial premises, sales, and rental.

Management of academic-administrative projects, monitoring of student development and implementation of training methodologies for undergraduate students, in the Faculty of Engineering.Achievements:• Leader of monitoring and compliance with management, preparation and budget execution indicators.• in academic, technical projects, extension events, marketing and administrative.• Report management and monitoring of academic-administrative statistics, aimed at presenting the achievements of the Faculty of Engineering to applicants, students and society in general.• Coordinator of technical and research projects requested by companies in the region, complying with assigned times, experimentation, analysis and results with the aim of increasing their productivity.

Guide research and improvement processes, applied to the industrial sector. Data analysis, bibliographic and bibliometric management; mathematical modeling; review of writing and style. “Asset Orchestration in Operations Management: A Simulation And Empirical Approach”; advice on master's thesis; preparation and analysis of data for the characterization of risk profiles in decision making. “Integrated Service Networks; study the configuration of health networks, generating strategies to improve service provision”; doctoral thesis advice; carry out data analysis and process information gathering; consolidation of different research sources worldwide on the topic of health networks, responding to the objective of the project; perform Meta-Analysis, using the Atlas T.I. application. “Evaluation for the implementation of portable “handheld” devices, in the distribution center of a company in the clothing sector, through modeling and discrete simulation”; advice on master's thesis; analysis of data; discrete event modeling and simulation; analysis of results; improvement proposals. “Diagnosis of Synchronization in the assembly cell of the ABC company”; advice on degree work in industrial engineering; “Discrete event simulation, applied to a multinational company in the food sector”; Advice on degree work in industrial engineering.

Academic and professional development in the field of industrial engineering and its application to the real sector, covering continuous improvement, processes, procedures, roles and responsibilities of the professional. Logistics and production management, studies of methods, times and movements. All of the above, implementing statistical techniques for the analysis of quantitative information.• Grade II Project•Processes and procedures•Stochastic processes• Process Simulation Laboratory

Tracking orders since the Check-In at the system all the way through the delivery to the customer; provide support to the sales team regarding the status of orders, deliveries and returns made by customers; ensure the dispatch of merchandise, validating compliance with the delivery time established for the district; inform the carrier and the distribution area about delivery commitments, preventing them from being made outside the established time and second offers; evaluate causes of loss of service level such as price differences, inactive codes and out-of-stock products in the company.Achievements:• Creation and implementation of a fixed appointment plan for clients who present delivering problems, ensuring a lead time of maximum 48 hours, as established for the Pacific district, reducing second offers by 60% and improving the customer-sales relationship.• Updating of the product database, avoiding orders for non-existent products, reducing the impact on the level of service generated by inconsistent orders and increasing the service level by 30%.• Decrease in the rate of returns for "unsolicited products" by 30%, through the awareness of the sales force, about their impact on the company, generating greater commitment in the review of orders, once the daily report had been sent.

Follow up on the “Round Trip” project, which involved product transportation between plants, consisting of the rotation of vans between distribution centers, minimizing downtimes and evaluating improvements for the process; support the inventory analyst during closings, inventory and daily activities; checking out loading and unloading times; provide support as an export supervisor during uploads and documentation.Achievements:• Design of formats for monitoring the “Round Trip” project, for the rotation of vans between floors.• Preparation of job descriptions for the operation of the distribution center.• Coordination of exports, complying with the requirements of the company and the client for the dispatch process.