Katherine V. Williams Email and Phone Number
Indianapolis, IN, US
Katherine V. Williams's Location
Greater Indianapolis, United States, United States
Katherine V. Williams's Contact Details
Katherine V. Williams work email
- Valid
- Valid
- Valid
Katherine V. Williams personal email
n/a
Katherine V. Williams phone numbers
About Katherine V. Williams
A balanced array of project leads for various healthcare, government and education offices, including mission critical public safety work, has afforded me over 7 years of combined experience. My plan is to use this experience, along with my commitment to professionalism, self-starting drive, and ability to multi-task, to look for innovative solutions in directing the technological needs of my clients for support in their duties, and the roles they serve.
Katherine V. Williams's Current Company Details
Eskenazi Health
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Senior Engineering Analyst for Windows Systems
Indianapolis, IN, US
- Website:
- eskenazihealth.edu
- Employees:
- 3653
Katherine V. Williams Work Experience Details
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Eskenazi HealthIndianapolis, In, Us
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Senior Engineering Analyst For Windows SystemsEskenazi Health Apr 2022 - PresentIndianapolis, In, Us
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Technical Services IntegratorSmc Aug 2020 - Apr 2022Noblesville, In, UsFirst contact administrator for VDI in the North America sector.Managed Dell Wyse thin clients via the Wyse Management Cloud portal.Ran project to replace other brand VDI endpoints with Dell Wyse clients, including getting quotes, requesting purchase approval, and managing deployment of devices to various locations. Oversaw and managed rebuild of VMware VDI environment from 7.9 on ESXi 6.5 to 2006 on ESXi 6.7. Takes charge of multiple projects and meetings.Lead build for all virtual servers in vSphere.Assisted with determining and enforcing virtual server OS requirements.Build and test Appstacks for various applications to use in the VDI environment.Build and manage all master images for the VDI environment. -
End User Computing EngineerTeksystems Apr 2019 - Apr 2020Hanover, Md, UsContracted to the End User Compute team, supporting and maintaining a VMware Horizon rollout.Managed IGEL thin clients via the IGEL UMS administration console. Ran IGEL firmware testing and rollouts.Created and updated Horizon UEM/DEM profiles to retain customization for users’ virtual sessions. Restructured and reorganized team’s AD groups.Compared and subsequently cleaned-up groups between App Volumes and AD.Worked in a multi channel incident resolution center through phone, ticketing system, Microsoft Team, and Jabber.Determined training standards for Tier 1 and Tier 2 support, as well as VDI Deployment teams, and wrote or updated documentation.Designed graphics for various usage within the virtual system. Wrote and updated documentation, to be consumed by various IS teams. Setup and managed Imprivata user and computer profiles.Set organizational standards for VDI usage, look, and management.Setup VMware NSX firewall rules.Lead engineer on ‘iPad for Glucose application via VDI’ project. Collected organizational data and metrics for globally recurring problems and system improvements. -
System AdministratorSchneck Medical Center Sep 2016 - Mar 2019Seymour, In, UsSupport an environment of approximately 1200 users between 45 departments, including remote locations.Work directly with Application specialists in support of the Meditech EMR software.Assist with project requests, including hardware and software research.Manage purchasing of new system hardware and software.Primary lead for new system installations and system refreshes.Contribute to team level problem-solving.Provide Tier 2 level assistance for end-user support.Stand-by after hours and on weekends for on-call support.Design graphics as requested for use by IT, such as computer backgrounds.Analyze current and new software to confirm HIPAA compliance. Manage and expand use of the Imprivata authentication system.Redesign and build AD structure to match Microsoft best practices.Performing migration from Citrix XenApp to VMware VDI for 300 users and over 30 applications.Migration technical lead for GE to McKesson PACS transition. Replaced previous spinning-disk storage with PURE and XtremIO flash storage. Averaged in 2018 a score of,out of 4, 3.97 in timeliness, 3.99 in technical skills, 3.98 in quality of service, 3.98 in overall service, and 3.99 in courtesy.Presented and implemented fax to network share projects for 5 departments, to help optimize day to day office paperwork. -
Systems AdministratorBartholomew County Jan 2013 - Sep 2016• Supported an environment of approximately 455 users between 32 departments.• Provided fast and efficient technical assistance to end users with their help desk requests, resolving issues both in person and via the phone with remote access.• Exceptional department-leading response time to afterhours urgent calls for 24-hr. facilities, such as the 911 Dispatch Center and County Sheriff’s Dept.• Wrote and delivered clear written and verbal training to users on new policies and software, as well as remedial training as necessary.• Assisted in all hardware research, purchasing, refreshes, and installations.• Provided development assistance of setup and management of County’s virtual computers and servers, including the introduction of Windows 10 into the environment.• Diagnosed and resolved hardware, software, network, and user process-related issues.• Managed software installations and updates.• Installed, terminated, and tested over 7,000 feet of data cabling, both CAT 5e and CAT 6.• Developed extensive plans for physical relocation and clean-up of network racks, closets, and network connection pathways.• Produced and implemented project plans that span over 80 different disciplines, topics, and software that was supported and housed internally.• Provided custom designed graphics, as well as redesigned existing graphics, for both internal and website use.• Coordinated and installed a solution for video hearings between the local jail, courthouse, and other statewide facilities; included testing with all available IDOC sites.• Lead technician, for both software and hardware, for Sheriff Road Deputies’ and Detectives’ laptop refresh.
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InternshipSt. Mary’S School Aug 2012 - Dec 2012• Responded to calls for IT assistance from teachers• Designed website templates• Updated website design and information• Inventoried computer systems and their hardware• Updated computers• Learned about Windows 2000 operating systems• Assisted lead IT support administrator with major projects like moving servers
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It InternSaint Mary-Of-The-Woods College Aug 2012 - Dec 2012Saint Mary Of The Woods, In, Us• Assembed project for new user account creation• Redesigned how new accounts are created with unique usernames and IDs• Inventoried all used usernames • Created Access database from scratch for project• Developed new ways of checking for unique IDs and usernames -
It Student AssistantSaint Mary-Of-The-Woods College Jan 2010 - Dec 2012Saint Mary Of The Woods, In, Us• Provided computer operation support and setup for faculty and staff• Assisted campus faculty and staff with technical problems• Installed and replaced various hardware components including RAM and hard-drives• Upgraded operating systems• Performed basic updates including anti-virus, software, and OS updates• Cleaned/organized IT work area• Answered the Helpdesk phone and enter tickets• Worked evening Helpdesk hours and provide on-call support upon request on weekends
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Rams InternOak Ridge National Laboratory May 2012 - Aug 2012Oak Ridge, Tn, Us• Interned with the Risk Management Team• Studied how a security network functions• Researched current tools used with cyber security• Wrote research essay on evaluating security tools• Designed poster to demonstrate findings• Conceived new scoring system for internal assets at the laboratory
Katherine V. Williams Skills
Windows
Windows Server
Vmware Vsphere
Vmware View
Vmware Esx
Vmware Workstation
Microsoft Office
Active Directory
Computer Hardware
Palo Alto Networks
Trend Micro Anti Virus
Hp Procurve
Hp Proliant
Solarwinds
Barracuda Spam Filter
Sunguard
Dreamweaver
Photoshop
Os X
Web Design
Wordpress
Windows 7
Research
Microsoft Word
Mac Os X
Indesign
Social Networking
Iwork
Illustrator
Veeam
Mitel 3300
Microsoft Exchange
Katherine V. Williams Education Details
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Saint Mary-Of-The-Woods CollegeComputer Information Systems (B.S.) And Digital Media (B.A.)
Frequently Asked Questions about Katherine V. Williams
What company does Katherine V. Williams work for?
Katherine V. Williams works for Eskenazi Health
What is Katherine V. Williams's role at the current company?
Katherine V. Williams's current role is Senior Engineering Analyst for Windows Systems.
What is Katherine V. Williams's email address?
Katherine V. Williams's email address is kw****@****mwc.edu
What is Katherine V. Williams's direct phone number?
Katherine V. Williams's direct phone number is (812) 522*****
What schools did Katherine V. Williams attend?
Katherine V. Williams attended Saint Mary-Of-The-Woods College.
What are some of Katherine V. Williams's interests?
Katherine V. Williams has interest in Animal Welfare, Science And Technology, Health.
What skills is Katherine V. Williams known for?
Katherine V. Williams has skills like Windows, Windows Server, Vmware Vsphere, Vmware View, Vmware Esx, Vmware Workstation, Microsoft Office, Active Directory, Computer Hardware, Palo Alto Networks, Trend Micro Anti Virus, Hp Procurve.
Who are Katherine V. Williams's colleagues?
Katherine V. Williams's colleagues are Vernon T. Kittrell, Brian Smith, Gracie Lyons, Jane Mckinney-Loyd, Sarah Murray, Laura Schneider, Kevin Johnston.
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