Katheryn Padgett Email & Phone Number

Houston, Texas, United States

College Station, Texas, United States

- Identified and evaluated new market opportunities to expand the company's customer base and increase revenue.- Conducted market research and analysis to assess market trends, customer needs, and competitor strategies.-Performed business to business sales by contacting prospects that are looking to increase their customer acquisition and customer retention rates.

- Summer Internship- Successfully marketed and sold home security systems directly to residential customers through door-to-door canvassing.- Built and maintained positive relationships with customers, addressing their concerns and providing personalized solutions tailored to their security needs.- Participated in ongoing training sessions to stay updated on product features, industry trends, and sales techniques.- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction and retention.

- Greeted gym members and guests with a friendly and welcoming demeanor, creating a positive atmosphere upon arrival.- Provided excellent customer service by assisting members with inquiries, membership sign-ups, and account management.- Scheduled appointments for personal training sessions, fitness assessments, and group classes, ensuring efficient use of gym resources.- Managed incoming phone calls, emails, and inquiries, promptly addressing member concerns and resolving issues to their satisfaction.- Conducted facility tours for prospective members, highlighting key amenities and membership benefits to encourage enrollment.- Processed membership dues, payments, and merchandise sales accurately using the gym's POS system.- Updated member records, attendance logs, and appointment schedules using gym management software.- Completed administrative tasks such as filing paperwork, managing inventory, and preparing reports as needed.