Program Manager, PTE (Program Train Engineer), RTE (Release Train Engineer), CenturyLink March 2015 – PresentProgram Manager, PTE and RTE for CenturyLink's Sales Compensation Applications. The primary application is built on Oracle's Incentive Compensation Package. Development teams for this applications were located both Onshore (throughout the US) and Offshore (India). Major responsibilities include:• Coordinated the delivery of regular modifications to support changes to Sales Agent compensation changes and annual compensation plan changes.• Organized the delivery of major program enhancements required to meet business needs.• Led the transformation from a traditional waterfall development to Agile development teams.Major accomplishments included: • Created business case to replace the underlying compensation application package. • Managed a major infrastructure change of the input files for the Sales Comp Application. This change required tight coordination with upstream applications, Business Operations, Business user teams, development and test organizations.• Coordinated development to accurately split compensation across multiple agents and teams.

Program Manager for CenturyLink's Sales Compensation Applications. The primary application is built on Oracle's Incentive Compensation Package. Development teams for this applications were located both Onshore (throughout the US) and Offshore (India). Major responsibilities include:• Coordinated the delivery of regular modifications to support changes to Sales Agent compensation changes.• Organized the delivery of major program enhancements at the same time as regular modifications.• Documented life cycle deliverables complied with CenturyLink's Software Engineering Process, to ensure CMMI level 3 certification.Major accomplishments included: • Coordinated the integration former CenturyLink Sales Compensation applications into a Qwest Compensation Application. • Oversaw the delivery of a new Sales Compensation plan type which required incorporating several new interface sources and compensation calculations.• Planned the integration of Savvis Compensation into the CenturyLink Compensation application. This integration effort will build a new platform to introduce an event driven infrastructure into the existing technology.

Provide Project Management direction and leadership in support of a Verizon Business Order Entry System. This is a mid-range application written in PL/SQL, C++ and Java with an Oracle database. This application supports the order entry of all of Verizon's diverse business products. Concurrent with this product development, business is driving to merge multiple applications into a single process flow, using this order entry application as the target system.• Ensured the successful implementation of several $1 million + revenue generating projects across multiple release implementations• Created and documented department project management procedures• Implemented the use of a new project management tool to provide consistent, active communication within the organization.• Assisted in the selection and training of new project managers to support the expanding organization.• Worked with development teams to create capacity plans to establish achievable release commitments

Directed a Project Management organization that delivered new IT functionality to business for Worldcom’s Sales and Service Organizations. Software components delivered supported thousands of users in multiple locations. Projects ranged from $100K to $5M in budget and impacted a variety of systems, including Web-based client server applications and legacy mainframe applications. Major accomplishments included:• Developed a long-range software architecture and development plan for the international Sales force• Delivered 18 major software initiatives in a span of 3 years• Implemented a Web-based application for self-service customer sales • Automated manual and ad hoc sales functions across the enterprise saving millions annually.• Developed and deployed standard project management and reporting practices• Managed a staff of 24 senior project managers. Responsible for career development, hiring, and raises.• Managed an operational and capital budget over $10M annually

Led an enterprise-wide Project Management Office which managed cross-functional development of large Marketing driven initiatives. Provided project management across diverse application areas, including web-based, mid-range and large batch processing applications, in multiple locations and time zones. Major accomplishments included: • Created an organization and the processes necessary to prioritize, manage and implement large development projects with multiple system impacts• Coordinated IT prioritization for all Business Markets application requests • Successfully packaged, managed and delivered over 12 large integrated software release packages, each containing over $10M worth of software impacts• Led the integration of MCI and Worldcom Frame Relay service, reducing application and network redundancy of over $10M• Supervised a staff of 18 senior project managers. Responsible for career development, hiring and raises

Managed software development of a legacy mainframe application which processed MCI’s switch call records. Major accomplishments included:• Orchestrated software performance enhancements to reduce processing to within 24 hour turn around. • Ensured operational integrity of systems which processed 180M transactions per day• Successfully initiated, planned, executed and deployed 40 software implementations over 3 years • Relocated team of 125 from Washington DC area to Colorado Springs without a break in operational or development processes.• Developed Business Plans, Scope definition, high level requirements, and project plans to convert legacy batch application onto a mid-range platform