Kathie Duncan Email & Phone Number

Mississauga, Ontario, Canada

Greater Toronto And Hamilton Area, Ontario, Canada

Lead all procurement operations at RC Mechanical Canada, overseeing contractual negotiations, supplier management, and cost-saving initiatives. • Implementation of innovative procurement strategies to optimize cost savings and drive company growth.• Negotiation of contracts with suppliers to ensure quality and cost-effectiveness.• Manage supplier relationships to streamline processes and enhance efficiency.

Responsible for overseeing 15 e-mental health suppliers on Wellness Together Canada, a government-funded platform, involving managing relationships, conducting reviews, and fostering communication. Collaborates closely with the Director of Service Provider Relations, utilizing a dashboard for feedback sharing and acting as the main liaison for suppliers. Successfully onboards new suppliers, manages monthly reporting, and presents findings to Health Canada. Additionally, shares responsibility… Show more Responsible for overseeing 15 e-mental health suppliers on Wellness Together Canada, a government-funded platform, involving managing relationships, conducting reviews, and fostering communication. Collaborates closely with the Director of Service Provider Relations, utilizing a dashboard for feedback sharing and acting as the main liaison for suppliers. Successfully onboards new suppliers, manages monthly reporting, and presents findings to Health Canada. Additionally, shares responsibility for content audits and initiated a Community of Practice to enhance collaboration and knowledge sharing among suppliers. Show less

Kirkland, Quebec, Canada

Managed end-to-end procurement operations across Canada, ensuring compliance with governance and government regulations in the pharmaceutical sector, focusing on IT, Market Research, Marketing, and Media. Oversaw procurement processes from inception to completion, including stakeholder engagement, system approvals, and process enhancements. Established and managed a streamlined procurement queue, aligning department activities with organizational goals. Utilized industry insights to identify… Show more Managed end-to-end procurement operations across Canada, ensuring compliance with governance and government regulations in the pharmaceutical sector, focusing on IT, Market Research, Marketing, and Media. Oversaw procurement processes from inception to completion, including stakeholder engagement, system approvals, and process enhancements. Established and managed a streamlined procurement queue, aligning department activities with organizational goals. Utilized industry insights to identify stakeholders and enhance governance. Conducted analysis to pinpoint issues and training requirements, implementing corrective measures to optimize processes. Show less

Toronto, Ontario, Canada

Oversaw all procurement activities at Ada, managing intake, execution, stakeholder guidance, and approvals. Created and maintained dashboards to monitor procurement metrics. Collaborated with 230+ SaaS vendors for a 500+ employee company, achieving $1M in savings within 7 months by optimizing a $20M software spend. Increased internal contract handling by 40% annually, managing 90% of contracts in-house. Cultivated a productive relationship with third-party vendor Tropic for contract management.… Show more Oversaw all procurement activities at Ada, managing intake, execution, stakeholder guidance, and approvals. Created and maintained dashboards to monitor procurement metrics. Collaborated with 230+ SaaS vendors for a 500+ employee company, achieving $1M in savings within 7 months by optimizing a $20M software spend. Increased internal contract handling by 40% annually, managing 90% of contracts in-house. Cultivated a productive relationship with third-party vendor Tropic for contract management. Improved collaboration among Legal, Security, Finance, and other stakeholders. Developed and implemented the procurement department's first roadmap and dashboard for reporting monthly metrics and KPIs. Implemented procurement workflow software for automating system reviews and approvals. Show less

Toronto, Canada Area

Led sourcing decisions, emphasizing supplier consolidation and cost management while partnering with senior management to craft negotiation and contract strategies. Analyzed data to develop playbooks supporting various business models, presenting insights to senior leadership. Negotiated complex contracts to optimize value for RBC, yielding significant savings and facilitating strategic amendments such as GDPR compliance. Recognized for transitioning critical business operations smoothly… Show more Led sourcing decisions, emphasizing supplier consolidation and cost management while partnering with senior management to craft negotiation and contract strategies. Analyzed data to develop playbooks supporting various business models, presenting insights to senior leadership. Negotiated complex contracts to optimize value for RBC, yielding significant savings and facilitating strategic amendments such as GDPR compliance. Recognized for transitioning critical business operations smoothly, earning accolades for contract revamps and cost efficiencies. Negotiated multimillion-dollar renewals with prime suppliers, generating substantial savings and revised terms. Additionally, spearheaded the RBC Summer Internship Program during the pandemic, integrating students and implementing remote work guidelines effectively. Show less

North York, Ontario, Canada

Led category strategies for IT spend encompassing software, hardware, SaaS, telecom, and IT services, surpassing savings targets. Managed relationships with internal stakeholders and directed strategic sourcing for high-profile initiatives. Guided project teams through sourcing phases, including RFX development and negotiations, while addressing procurement issues and risk management concerns. Applied project management principles to sourcing execution, conducting thorough market and spend… Show more Led category strategies for IT spend encompassing software, hardware, SaaS, telecom, and IT services, surpassing savings targets. Managed relationships with internal stakeholders and directed strategic sourcing for high-profile initiatives. Guided project teams through sourcing phases, including RFX development and negotiations, while addressing procurement issues and risk management concerns. Applied project management principles to sourcing execution, conducting thorough market and spend analyses to identify optimization opportunities. Ensured compliance with acquisition governance processes and policies throughout. Show less

Toronto, Canada

Implemented industry best practices in operations and outsourcing, spearheading the establishment and leadership of an IT Vendor Management Office (VMO) in a complex multi-vendor setting. Oversaw various VMO functions including contract management, financial oversight, issue resolution, and outsourcing strategy alignment. Supported the transition of outsourcing contracts to align with organizational goals, ensuring seamless integration with stakeholders and vendors. Drove continuous service… Show more Implemented industry best practices in operations and outsourcing, spearheading the establishment and leadership of an IT Vendor Management Office (VMO) in a complex multi-vendor setting. Oversaw various VMO functions including contract management, financial oversight, issue resolution, and outsourcing strategy alignment. Supported the transition of outsourcing contracts to align with organizational goals, ensuring seamless integration with stakeholders and vendors. Drove continuous service improvement and elevated outsourcing maturity, managing a team of three and negotiating cost-saving agreements with major providers across multiple services. Achievements include significant cost reductions in SMS services, corporate printing, and software licensing, alongside successful contract renewals and strategic negotiations resulting in substantial savings. Led a comprehensive software audit, drastically reducing compliance fees and optimizing expenses. Show less

North York, Ontario, Canada

Acted as the primary IT liaison for both internal stakeholders and external vendors, efficiently addressing legal and contractual concerns while negotiating terms to enhance vendor performance and accountability. Managed internal contracts, databases, and contract management tools, ensuring compliance with established processes. Conducted regular analysis of vendor contracts to support budget management. Cultivated and maintained supplier relationships to ensure effective delivery of technology… Show more Acted as the primary IT liaison for both internal stakeholders and external vendors, efficiently addressing legal and contractual concerns while negotiating terms to enhance vendor performance and accountability. Managed internal contracts, databases, and contract management tools, ensuring compliance with established processes. Conducted regular analysis of vendor contracts to support budget management. Cultivated and maintained supplier relationships to ensure effective delivery of technology products and services, while troubleshooting and resolving disputes to minimize conflicts. Supervised two contractors and occasional interns. Show less

Toronto, Ontario, Canada

Responsible for administering company/client contracts and implementing effective contract management processes, including assisting with reviews and negotiations in collaboration with legal experts. Makes recommendations on contract language modifications and contributes to bid and proposal activities, ensuring compliance with company policies. Manages the development of standardized contractual templates and supports the creation of documents for the Professional Services Team. Establishes a… Show more Responsible for administering company/client contracts and implementing effective contract management processes, including assisting with reviews and negotiations in collaboration with legal experts. Makes recommendations on contract language modifications and contributes to bid and proposal activities, ensuring compliance with company policies. Manages the development of standardized contractual templates and supports the creation of documents for the Professional Services Team. Establishes a centralized document control library and collaborates with functional departments to interpret agreements and provide guidance on contracting processes. Successfully researches and implements a contracts management software program. Show less

North York, Ontario, Canada

Ensured thorough review and maintenance of BPO client contracts, guaranteeing compliance with corporate guidelines and timely execution. Conducted gap analyses and recommended contract language modifications as necessary. Supported the Service Delivery Team in creating Statements of Work and coordinated negotiation processes with various departments. Assisted in final contract negotiations and distributed fully executed documents to relevant company representatives.

Markham, Ontario, Canada

Served as the main contact for contract creation and administration, maintaining consistent and standardized engagement management processes to meet contractual and legal obligations at the highest standards. Managed customer contract creation within a collaborative sales team, ensuring representation of relevant interests and meeting negotiation mandates. Offered peer guidance to fellow contract administrators, sales teams, and internal support groups.

Effective Negotiating

The world leader in negotiating programs.

Certified Sourcing Professional, Purchasing, Procurement/Acquisitions And Contracts Management

Activities and Societies: In-depth training on the hard and soft skills of sourcing, tangible and practical knowledge to be successful..

Governance & Relationship Management, Outsourcing

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Certified Novel Administrator Certification

Computer Support Specialist / Network Administration

Hotel / Restaurant Management

Turning Conflict Into Collaboration

Conflict is something few of us like to deal with, and yet unaddressed conflict can cost your organization significant time and money..