Kathie Norstrem Email & Phone Number

Oshkosh, Wisconsin Area

Johnstown, Pennsylvania Area

Johnstown, Pennsylvania

Oshkosh, Wisconsin

Fond Du Lac, Wisconsin

● Work closely with VP to handle day-to-day business operations.● Develop all marketing materials for online, print & social media marketing campaigns for 30 unique housing developments.● Prepare and provide upper management with analytics for marketing campaigns● Create and maintain unique websites through an industry-specific online management system.● Develop and update RFP documents for a nation-wide development team.● Develop and implement onboarding process for new employees.● IT implementation, training and troubleshooting with employees and offices across the state.

Stevens Point, Wisconsin

● Participated in detailed identification, development and implementation of new and existing programs and data repository specifications● Responded to systems problems by analyzing the problem, formulating a solution, and changing or repairing the system to avoid costly interruption of services to users● Coordinated with user groups, answered user questions after implementation, made changes and additions to systems to increase efficiency and ensure all systems are up and working properly● Used communication skills to effectively interface with other Information Technology personnel● Maintained sensitivity to and followed all system security procedures● Stayed abreast of new database concepts and technological advances by participating in outside and in-house training programs● Coordinated with other Information Technology personnel to ensure all systems interrelate as required

Apple Valley, Mn

Administrative Responsibilities:Prepare and monitor program budgets for the allocation of resourcesResearch new technology for changing needsPrepare purchase order requests for all technology-related itemsCommunicate with vendors for RFPs, purchases, installations, and support servicesForecast and prepare for technology needs 3-5 years in advanceAssist in planning of network installations and monitoring of networksManage software licensesAdminister all MN State and ISD 196 online standardized testing at building levelCo-chair Instructional Technology CommitteeSupport Responsibilities:Provide desktop support and maintenance for workstations, printers, monitors, network file servers, projectors, SMARTboards, and document camerasConfigure workstations to maintain system and network integrityPerform software and hardware upgradesTeaching & Training Responsibilities:Author and implement technology curriculum for grades K-4Author and implement technology training classes for staffAuthor and implement troubleshooting procedures for workstationsEducate students and staff on district technology standards, policies and procedures (e.g. network and workstation security, virus protection, email and Internet use)

Rosemount, Mn

Managed daily operations and overall profitability of bowling center, restaurant and barPlanned and coordinated necessary operational activitiesManaged front and back end of both restaurant and barAssisted all staff in their daily dutiesInterviewed, hired and trained employeesIncreased revenue while controlling expenses according to budgetary guidelinesEffectively handled all customer complaintsOrganized and scheduled group, league and open play bowlingOrdered supplies and received productsCompleted monthly inventoryRoutinely performed guest experience and operational compliance formsSupervised 30+ employees

Mechanicsville, Va

Installed and trained for Centaman Point of Sale (POS) systemAided in development and design of POS system specific to AMF businessTraveled to various centers around the country installing hardware and softwareWorked on independent basis with support team stationed in Richmond, VATrained center management on proper policies and proceduresTrained center personnel in daily use of point of sale systemProvided technical support to multiple centers

Bachelor Of Science (Bs), Information Technology, 3.92

Elementary Education And Teaching