Kathiravan Nagarathinam is a Technical Architect at HCL Canada Inc. at HCL Canada Inc. They possess expertise in jsp, java, java enterprise edition, programming, ant and 9 more skills. Colleagues describe them as "Kathir having in-depth knowledge in front end and backend technical stack. At Dell Tech, he made several key contributions to NetWorker product(backup & recovery solution in Data Protection space). Along with delivering key features, he is also instrumental in resolving customer issues in faster turn around time and ensuring MTTR(Mean Time To Resolve) achieved. His feature delivery and customer reported bug fixes helped to achieve higher CSAT(customer satisfaction) and improved NPS(Net Promoter Score). He is valuable to every organisation. As my direct report in my organisation, I always counted on him for timely deliverable. His problem solving and communication with customers is super smooth and commendable. Customers love his live debugging sessions and quickly providing mitigation, if permanent fix takes time. Customers have sent me appreciation email regarding his understanding of product and customer usage scenario. Having Kathir in my team during our tenure at Dell is all about winning customers confidence. Thanks Kathir for your contributions and personally recommend you for any organisation and manager as valuable team player. Kudos." and "Kathir worked in Sustenance and enhancements for the Oracle Snap Management Utility for Oracle Database product which I am a tech lead on. He took the time to ramp up on the product, its functionality and its code base. He was able to independently handle customer escalations, propose and code bug fixes and originate enhancements such as NFS exception handling and support bundle generation. I found him very easy going and pleasant. Even though he was in a different geo working with him was seamless. I would recommend him for any software development and sustaining team."