Kathirvel A Email and Phone Number

Survey and loss assessment of all type of vehicle and IRDA licence holder (Motor - "C" Category)Ensure effective implementation of the claims policy / philosophy of the company so as to contribute to the claims management & overall business strategy.Relationship management dealers, repairers, CLF & CRF garages on a periodic basis for assessment & resolution of problems.Assist in claims management by intimation on bogus or incorrect assessments / billing etc.,Reduce turnaround time in claims settlement by identifying process bottleneck areas designing / suggesting effective solutions to address the same with increase in claims settlement ratio.Manage the claims leakages by proper adjustments of excess and adequacy of scope of coverage / premium, non-violation of any terms & conditions of the policy and ensure the validity of all claims.Ensure customer satisfaction through delivery of the required quality of service and functionality at commercially competitive costUpdating the claims details on the system, and cross verify the same is correct on the out while taking reports etc.Customer satisfaction with service levels & quality.Support continual review, development & implementation of best practices in claims infrastructure to ensure robust, efficient & consistent standards.Manual MIS and Monthly reports maintenanceFocus & Delivery of agreed functional goals & achievement of individual goals.

Job Profile: Customer Handling & vehicle serviceTeam management & Team building Warranty & Transit claims handling.Accidental vehicle claims & surveyor coordination.

 Survey and loss assessment Customer Handling & ensure timely production of claims information & statistics as required Co-ordinate with IMA’s & external surveyors for timely arrangement of survey / assessment Proper registration & reserving of claims Ensure timely communication of information on major loss / TP claims etc., to all concern Computation of liabilities for motors OD claims Effectiveness of claims policy & control frame work  Team building & team work

Working as an Officer - Claims in M/s. Royal Sundaram Alliance Insurance Company Ltd., Madurai.Job Profile:  Ensure effective implementation of the claims policy / philosophy of the company so as to contribute to the claims management & overall business strategy. Relationship management dealers, repairers, CLF & CRF garages on a periodic basis for assessment & resolution of problems. Assist in claims management by intimation on bogus or incorrect assessments / billing etc., Reduce turnaround time in claims settlement by identifying process bottleneck areas designing / suggesting effective solutions to address the same with increase in claims settlement ratio. Manage the claims leakages by proper adjustments of excess and adequacy of scope of coverage / premium, non-violation of any terms & conditions of the policy and ensure the validity of all claims. Leading a team of 10 members, motivate, develop & support team members & maintain internal audits. Under the training as junior internal motor assessor (applied license through company) from Sep 2006 in M/s. Royal Sundaram Alliance Insurance Company Ltd.