Kathit Naik Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

As a Program Manager - 1I overlook;- Operational Management:Class and tutor managementProgram FinancialsNew Program initiativesProgram Pipeline Management- Social media marketing:Creating engaging reels to create brand awareness, Content creationContent Strategy planningMonitoring engagementMonitoring trends

Mumbai, Maharashtra, India

- Managing and leading the placements vertical at Skill Academy-Testbook. Onboarding and managing the onboarded company accounts (Stakeholder Management)- Formulated a practical learning approach pipeline for students which resulted in an increase of the resume shortlisting for the applied job roles by students by 20-30%- Co-created a placements newsletter which helped in merchandising our students to the recruiters.- Aided in the growth of the program by creating a problem-solving "Placements E-Book".- Collaborated with multiple stakeholders in and around the industry with the business objective of aiding customers' journey by forming a refresher training plan for students resulting in an increase of student selection by 20 to 30%

India

Managed and ran a tech community using “Pensil” as a medium. - Ideated, formulated, and managed the content and community engagement with various tech-specific activities including quizzes, contests, and Hackathons on Pensil using Xobin as an assessment tool.- Achieved a footfall of 62.6k visitors in 5 months (February 2023 to June 2023) which was 8.34k in the previous year ( Feb 2022 to Jan. 2023)- Helped management identify workflow issues and find solutions using Pensil as a community channel.Placements and Alumni Support:-- Planned, Executed, and Headed the placements department of the organization. Achieved 8 clean placements in May, which was 2 in the last 2 months.- Improved student retention and engagement in the community along with placement assistance by 75.88%- Automated Certificate distribution to students using Autocrat, Google Sheets, and Google Slides.Handled customer complaints with empathy and composure. Projects picked up:-1. DTC Crackathon-- Participated in the design thinking crackathon, organized by Fynd.- Pitched ideas and suggestions on improvising and productizing Fynd Academy using Open API.- Formulated a Figma Design using WIREGEN as a tool.- Presented the outcomes, risk, scope, and scalability of the product based on user research and survey conducted in the user empathy phase.- Pitched the Idea to the management along with a documented business plan.

Bengaluru, Karnataka, India

- Pitched ideas on how to improve performance and efficiency in terms of placement, and managed to pull 30 placements in my cohort in a month.- Helped management identify workflow issues and found solutions, in terms of where are the students lacking and what can bring about a change and based on that we achieved 28% clean placements in the month of October.- Proactively participated in meetings and helped create new practices.- Handled customer complaints with empathy and composure, which resulted in a drop of about 18% in escalation cases.Projects Picked:-- Worked cross-functionally with the Brand Marketing and Social media team to create reels (content management) and LinkedIn posts that promoted growth and user engagement by up to 40%- Created a documented PDF; “Referrals vs. Shortlisting” and circulated it amongst- Students, which helped students to distinguish and identify the type of projects to be designed, which resulted in a rise of 20% in student shortlisting.

Bengaluru, Karnataka, India

- Mentored and guided over 100 graduate students in selecting suitable career tracks and conducted 50+ Profile Gap Analysis Sessions.- Provided overseas admissions documentation counseling for the top 25 post-graduate courses, assisting students with the application process.- Developed a comprehensive client-facing "GRE Guide," resulting in students achieving an average score range of 307 to 320 for the fall 2022 intake.- Led service design efforts by co-creating and editing 5+ hours of video lessons on admissions timelines, profile building, and CV preparation.- Collaborated cross-functionally to boost networking, engagement, and app acquisition through Instagram Reels.

Bangalore Urban, Karnataka, India

Operations and Service Delivery

Master Of Technology - Mtech, Automotive Product Engineering, 8.45

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