Experienced professional with a background in administrative roles, including over two years as a General Virtual Assistant and two years as an Administrative Associate. Skilled in calendar and email management, admin and sales support, sales reports, and social media inquiries. Proficient in data entry and research. Proven ability in processing bookings and transactions, managing calls, maintaining relationships, and tracking customer service metrics. Adept at handling complaints, scanning documents, providing shipment quotes, and processing rate requests. Seeking a dynamic administrative role to leverage this experience.