In my current role as VP of Travel Services, I bring a unique and holistic perspective that has led to substantial growth to my division. This includes; * Ensuring smooth processes and paths to success for all parties;* Managing (and valuing!) relationships with existing clients;* Nurturing new partnerships across travel suppliers and TPAs.With a portfolio that encompasses both insurance and service lines of business, I seek to deliver the highest quality and greatest… Show more In my current role as VP of Travel Services, I bring a unique and holistic perspective that has led to substantial growth to my division. This includes; * Ensuring smooth processes and paths to success for all parties;* Managing (and valuing!) relationships with existing clients;* Nurturing new partnerships across travel suppliers and TPAs.With a portfolio that encompasses both insurance and service lines of business, I seek to deliver the highest quality and greatest value to all stakeholders. Show less

Director of the USTIA Annual Conference 11 Times, mostly recently in 2024. My other roles within USTIA have included:* Annual Conference Committee participant since 2008* Law & Regulation Committee participant* USTIA member since inception

Tapped as Travel Insured International's (TII) interim leader until a permanent president was in place. * Oversaw numerous departments, including project management, underwriting, IT, quality assurance, claims, data analytics, and customer care. * Replaced a siloed approach with one of cohesiveness and teamwork among employees and departments.* Facilitated a mind shift toward transparency, collaboration, and reliability. * Implemented training programs and KPIs… Show more Tapped as Travel Insured International's (TII) interim leader until a permanent president was in place. * Oversaw numerous departments, including project management, underwriting, IT, quality assurance, claims, data analytics, and customer care. * Replaced a siloed approach with one of cohesiveness and teamwork among employees and departments.* Facilitated a mind shift toward transparency, collaboration, and reliability. * Implemented training programs and KPIs, restructured processes, championed elevating IT quality—all culminating in increased sales and production. Show less

Worked directly with the internal reporting department to reconcile business and ensure accuracy and timeliness of reporting with clients. Collaborated with the legal and compliance departments on filings, marketing, and important compliance issues.

Rose from VP to Sr. VP, Underwriting at travel insurance TPA specialist. Managed accounts, drove business development, and oversaw the Underwriting and Administration of Travel Insurance products for various distributions including cruise line, tour operators, camps, associations and school trips. Generating tens of millions in gross written premium annually.

A series of promotions took me from Claims Supervisor to Underwriter to AVP to VP for this MGA/MGU company specializing in the travel, special risk insurance and reinsurance markets. As VP, I managed the Underwriting and Administration of a block of Travel Insurance products, generating tens of millions in gross written premium annually.

Accelerated from Claims Examiner to Claims Manager for this Producer and TPA (now AON Affinity), dedicated exclusively to providing the tour operator and cruise line market with Travel Insurance products and services.