Kathleen Mahoney Email & Phone Number

Greater Boston Area

• Develop standardized curriculum and supporting training materials for new applications and enhancements in all modalities, including ILT, e-learning, and video
• Provide Epic Systems software trainings in Ambulatory Application for an average of 10 clinical end users per week
• Meet with end users to develop custom reports for over 20 unique research projects
• Lead on Eggplant Functional project (test automation tool) used to build suite of automated scripted tests for common workflows saving a cumulative 4 hours of manual testing for each time run
• Serve on leadership committee of the Nursing Informatics Council: plan monthly meetings with clinical informaticist, present on ongoing education topics

• Lead semester-long weekly discussion sections (3 groups of 20 students each); prepare lesson plans, classroom activities, and homework assignments based on course lectures
• Correspond daily with students during office hours and via email

Amherst, MA

Prepare item-level metadata records in Metadata Objects Description Schema (MODS) for archival collection of correspondence and photographs

Boston, MA

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• Collaborate with digital production team to research, write, and proofread supplementary web content for American Experience documentary films
• Contribute to American Experience’s social presence by writing “live tweets” and developing content for Facebook, Pinterest, and Tumblr

Canton, MA

• Supervise staff of 5 client services specialists: onboard new hires, oversee employee performance, and assist with high-priority customer issues
• Coordinate both onsite and web-based trainings for groups ranging from 20 to 50 customers; analyze follow-up data
• Work closely with programmers and product development teams to troubleshoot issues and create enhancements for the software based on customer needs

Canton, MA

Manage the implementation of nursing software at ten hospitals in the United States and Canada—lead classroom training sessions and provide remote support to customers throughout implementation process

New York, NY

• Received grant from William Randolph Hearst foundation to assist in planning museum’s educational programs
• Develop museum exhibit which entails original research, writing copy for panels, coordinating acquisition of artifacts
• Conduct guided tours of museum for school groups and other visitors

Master'S Degree, Public/Applied History

Urban Studies/Affairs

B.A.