Founding member of this start-up company. Served as the voice of the customer for healthcareproduct development by representing healthcare needs and providing subject matter expertise in clinical operations, patient care, sentinel/adverse events, and regulatory and HIPAA compliance requirements.

2018 Outcome Team Winner AwardTECHNOLOGY PORTFOLIO included Clinical and Patient Technologies - Digital Mobility, Virtual Patient Observation, and Telemedicine. CUSTOMER ADVISOR: Promoted a consultative engagement to help clients understand their business requirements and options. Ensured customer organizational readiness and success by preparing communications, creating project plans, overseeing client training and solution deployment, and facilitating regular meetings. SALES SUPPORT: Partnered with Sales to support, market, and sell solutions to customers remotely and on-site via meetings, presentations, demonstrations, value propositions, competitive analysis, assessments, Statements of Work, references, and quotes.

Healthcare Game Changer Award 2016TECHNOLOGY PORTFOLIO included Telemedicine, Clinical Mobilty/ Point of Care, and Virtual Patient ObservationBrought three healthcare solutions to market thru development of functional and technical requirements, pricing, development of standard Statement of Work and contract, creation of implementation methodology and documents. Also deployed and supported over one dozen solutions nationwide.

Presidents Club - 2013, 2014, 2015TECHNOLOGY PORTFOLIOCore Infrastructure to enable network connectivity and communication between users, devices, apps, and the internet - Data Center, Virtualiation, Unified Communications, VOIP, Unified Messaging, Contact CenterDigital Patient Technologies - Telemedicine, RTLS/RFID, Alarm Management, Patient Engagement, Patient ExperienceSALES CONSULTANT: A member of nationwide healthcare sales team bringing I.T. solutions and services to the healthcare marketplace. Provide high-value strategy, solutions and services to healthcare organizations that reflected understanding and insightful analysis of technological and operational issues. ACCOUNT DEVELOPMENT: Identified potential clients and gathered intelligence to assist with identification of best strategies to communicate the Dimension Data value proposition. Assisted team in developing an Account Plan. Aligned client’s priorities with Dimension Data’s capabilities and offerings. Participated in proposal and quote creation to ensure successful delivery of sales documents. Supported creation and closure of a strong pipeline against established program targets.CUSTOMER RELATIONS: Developed and managed relationships with clients to develop additional business as well as ensure a high level of client satisfaction. Consulted with client and internal teams to understand the organization’s key initiatives and issues and provided recommendations that leveraged state-of-the-art technology.MESSAGING: Delivered Healthcare messaging by delivering thought-leading content via events, blogs, white papers, and webinars, developing marketing collateral and papers and delivering conference presentations. VENDOR PARTNERSHIPS: Successfully aligned and developed relationships with ecosystem partners. Worked with partners to achieve maximum success and penetration in their accounts.

Best in KLAS Award 2006, Consulting Services Strategic PlanningExecutive partner and CIO-level strategist leveraging healthcare and IT expertise to design and execute IT vision in hospital, academic medical center, and group practice settings. Worked with executives, stakeholders, Boards, and IT Steering Committees. Improved hospital/healthcare technology utilization and market share. Oversaw clinical requirements, patient-centric solutions, vendor platform analyses, integration, project sponsor relations/support, and direction to infrastructure, integration, implementation, test, and training teams. CISCO EMPLOYEE HEALTH CENTER: HIT Project Director delivering on cutting-edge vision that leadership had for the Cisco LifeConnections Employee Health Center. Translated wants and needs into compelling user stories and workflows. Provided understanding, requirements, and design specifications to Engineering Team and partners. Selected medical equipment, applications, infrastructure, vendors and developed budget. STRATEGIC PLANNING & CONSENSUS-BUILDING: Over a 3-year period, led development of strategic IT plans for a Washington, D.C., Level III trauma hospital and large statewide physician group; partnered with management to understand needs and recommended solutions that improved efficiency, staff productivity, and patient care and safety.HOSPITAL IT ADVANCES: Over 7-year period, positioned a Northwest medical center with physician practices into a regional market leader via planning, advisory services, and implementation leadership.COST CONTROL: As negotiator, reduced bid process cycle length and mitigated risk, and saved customer $1.5M+ for EMR /Practice Management Systems. Saved 100+ physician medical group $900K+ via vendor negotiations.MARKET ANALYSES: Delivered IT adoption market analysis at multiple major hospitals; interviewed stakeholders, bench-marked against comparable organizations, created plan, built buy-in, and presented to Board.