Kathleen Grace Email and Phone Number

I set a strategy for approximately 5 sections of our product offering annually. Once the strategy for a section is set, I lead a team to curate, source, and position products within our category.

I lead engineering projects to organize our master data and to leverage that data in innovative ways across our website. I work closely with our Products & Publishing department to develop and manage our roadmaps. This ensures we pursue the highest value work first, are able to iterate and test features quickly, and contribute foundational features for other teams to build from in a timely manner. Features my teams have delivered include an internal database to manage data about industrial concepts, website features to explain those industrial concepts at the customer's point of need, and pages that organize results into meaningful categories that support the customer's journey and ultimate decision-making.

January 2020-March 2021Content StrategySet strategy and guidance to evolve our content in a customer-centric, opportunity-based manner. This work emphasizes the digital publication and customer needs.Contributed to creation of roadmaps and OKRs with an emphasis on developing and running experiments to validate ideas.Created semantic data model for our content by facilitating a series of conversations with company leaders. These conversations yielded alignment and spurred ownership as leaders took on various teams support efforts to pilot the new scheme.Support multiple teams as we pursue new features. We collaboration with designers and content creators to pilot, learn, and evolve our content strategy.Coordinate across departments to define minimum releasable features, enabling us to release to customers as we ideate.August 2019-January 2020Project Manager: Material CertificatesSupport a team of 4 developers who develop a system for lot control for raw metals in order to provide material traceability from our suppliers to our customers. April 2018-August 2019Project Manager: Self ServiceSupport a team of 6-8 developers who build self-service features to improve the customer experience. Some of our features include expanding tools for coworkers to share order history, increasing internal visibility into the customer's view on our website, and investigating and troubleshooting issues with ordering and order history.

Design and implement database projection and API to accurately predict delivery time for 98% of orders and for use in optimizing carrier selectionAdapt shipment planning algorithm to determine how items will be packed together as customers build orders rather than once the order has been placedImprove shipment planning algorithm to ship 150 daily shipments via parcel rather than freight, reducing subpar warehouse flows and improving customer delivery speedDevelop software to facilitate eProcurement relationships with large customers, including work on our Punchout catalog and cXML invoice creationCreate internal tools to manage eProcurement customer information and customizations for cXML, OCI, and EDI needs, allowing for instantaneous customer onboarding and autonomous access to customer information for our fastest-growing customer baseFacilitate conversations and efforts to improve department culture especially focused on the topic of diversity in technologyManaged 30-person effort to craft a company-specific visual communication guide

Designed and coordinated 8-session professional development series to provide staff with change management skills as they adjust to University-wide IT consolidation EffortsDeveloped Digital Literacy Scholars Program to engage freshmen residents with technology, with 20% of freshmen student participation in 2013-2014 academic year

Designed and analyzed studies on leadership, ethics, power, negotiations, andcompassion in the workplace for future publication in academic journals

Created Corporate Partner GroupManaged written proposals with liaisons at prospective partner companies for use in pitches to CEOs and other key decision makersCoordinated partner benefits delivery to ensure that partners receive relevant materials and are able to participate in activities guaranteed by membership

Spearheaded US-based brand partnership efforts by identifying up-and-coming premium brands to introduce in Latin AmericaDevised supplier identification and communication strategy to facilitate future outreach cycles and expedite on-boarding for new curators Deployed new branding strategy to market Formafina's expertise in international logistics, improving US-brand reception and willingness to partner

Collaborated with senior partner to develop structure for organization‑wide employeecommunication yielding increased information consistency between management andemployeesRedesigned teacher allocation and core teaching structure to ensure all faculty in eachclassroom provide measurable benefits in the classroom and reducing hiring needsacross all schools by at least 10 employeesInstructed two sessions of 15‑day intensive English speaking courses to classes of 15students

Designed and implemented training program for 15 new trip leaders, beginning withbasic lessons and culminating in week‑long backcountry training coursePromoted from specialist position after 2010‑2011 academic year