Kathleen Hidalgo Email and Phone Number

Digital Marketing: From SEO and content marketing to social media management and online advertising, we help businesses establish and grow their online presence.Web Development: Our web development experts create user-friendly, responsive, and visually appealing websites that drive results.Graphic Design: We provide eye-catching designs for branding, marketing materials, and digital assets that leave a lasting impression.Content Creation: Our team of writers and content creators produce high-quality, engaging content for blogs, websites, and marketing campaigns.Consulting Services: We offer strategic consulting to help businesses optimize their digital strategies and achieve their goals.Virtual Assistance: Our virtual assistants provide administrative support, scheduling, and other tasks to help clients stay organized and focused.Digital Marketing: From SEO and content marketing to social media management and online advertising, we help businesses establish and grow their online presence. Web Development: Our web development experts create user-friendly, responsive, and visually appealing websites that drive results. Graphic Design: We provide eye-catching designs for branding, marketing materials, and digital assets that leave a lasting impression. Content Creation: Our team of writers and content creators produce high-quality, engaging content for blogs, websites, and marketing campaigns. Consulting Services: We offer strategic consulting to help businesses optimize their digital strategies and achieve their goals. Virtual Assistance: Our virtual assistants provide administrative support, scheduling, and other tasks to help clients stay organized and focused.

• Overseeing the company's social media presence, handling content posting, and engaging with guests inquiries.• Managing online reservations and bookings, prioritizing outstanding customer service to ensure high satisfaction and positive ratings.• Maintaining detailed reports and daily logs to offer valuable insights to management and ensure organized record-keeping.• Upholding guest data security by handling and safeguarding confidential information.• Effectively communicating with customers via phone, managing reservation schedules, sending reminders, and following up on reservations and payments.

• Notably increased sales, achieving an impressive growth of up to 45% after introducing new products• Utilized Facebook and other social media platforms to manage the company's social media presence• Engaged potential customers and created extensive brand awareness through a strategic approach• Implemented Facebook ads, Instagram ads, regular content posting, and timely responses to customer inquiries

• Led and supervised a team, ensuring exceptional and professional service delivery while aligning with company policies and business goals.• Implemented strategic scheduling and monitored service periods to optimize coverage and meet customer needs effectively.• Conducted comprehensive training for staff across various roles, covering tasks from food preparation to financial transactions and cleaning.• Enforced high cleanliness and sanitation standards in food service and preparation areas.• Maintained accurate pricing and daily food specials by updating computer systems, and operational efficiency.• Meticulously managed equipment compliance to promote functionality, prolong lifespan, and minimize costs through efficient use.

• Utilized my experience as a Food and Beverage Assistant to efficiently serve Korean cuisine.• Enhanced customer satisfaction and promoted an authentic dining experience within the hospitality or restaurant industry.

• Gained valuable experience as a versatile food service assistant, cashier, server, and greeter.• Contributed to seamless restaurant operations, ensuring efficient transactions and exceptional customer service.• Played a key role in creating a welcoming customer experience.