Kathleen Koster Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Houston, Texas, United States

Delivers education and knowledge to a diversified group of students on the culture and language of Germanywhile adhering to international regulations and the protocols set forth by both the German Government and Embassy.

Effectively prioritized administrative, records maintenance, and educational activities to meet deadlines while holding responsibility for multiple and concurrent tasks/projects, supporting the emotional and social growth of students, and effectively managing classrooms.▪️ Composed and proofread well-written, grammatically correct, and clear communication/messages (using word processing programs such as MS Word and G-Suite) for dissemination to authorized internal and external stakeholders while mirroring the voice and tone of the organization.▪️ Maintained accurate and timely records in electronic and print filing systems while protecting privileged information, maintaining confidentiality/sensitivity, and adhering to the privacy regulations set forth by both the government and the institution.▪️ Tapped into knowledge of scheduling software programs (e.g., Microsoft Outlook and Google Calendars) to effectively plan daily activities and maximize the use of time.▪️ Designed multiple improvements that captured double-digit time savings in a rapid-paced/evolving environment.✔️ 52% time savings in craft times, from an average of 25 minutes to 12 minutes, while eliminating redundancies, enhancing the quality of the time, and allowing for individualized instruction.✔️ 83.3% time savings in “bio-breaks,” from an average of 30 minutes to five minutes.▪️ Proactively forecasted, secured, and organized resources/inventories necessary for projects/activities, ultimately minimizing disruptions to daily operations.▪️ Promoted a positive image and reputation for the institution as a front-line point of contact. Welcomed visitors, facilitated classroom tours, communicated feedback to parents/guardians, and resolved issues with diplomacy and professionalism.

Dresden

Provided executive-level administrative and office support to the general manager of a mechanical engineering/motor design company while ensuring continuous global operations and maximizing the use of company resources.▪️ Successfully managed a comprehensive spreadsheet of sales prospects and incoming/forecasted orders to disseminate critical intelligence to the new organization following the company’s acquisition.▪️ Scheduled meetings and appointments for the executives in MS Outlook while controlling risks of duplicate bookings and minimizing downtime. Forecasted/blocked buffer times, sent meeting invitations, and created reminders.▪️ Arranged domestic and international travel (airfare, lodging, and ground transportation). Aggregated/organized travel documents, verified bookings, tracked/communicated flight delays, and remained flexible to resolve issues 24/7/365 across multiple time zones.▪️ Improved relationships with a global/multicultural customer base while serving as an executive representative, providing support to customer needs, confirming orders, answering questions, and following up on concerns/issues.▪️ Coordinated international logistics activities to transport/ship products across the globe. Prepared shipping documentation (customs forms, bills of lading/BOL, and packing lists), arranged space on ocean/air carriers in partnership with a third-party logistics company (3PL), and coordinated ground pickups at ports/airfields.▪️ Created/sent customer invoices and proactively tracked payment activities to identify potential delays/aging issues and institute executable action plans that minimized write-offs and potential financial losses.▪️ Aggerated/interpreted business data to generate company reports and presentations that communicated activities to leadership.▪️ Prepared company memos and correspondence while using correct grammar/punctuation, protecting privileged information, and ensuring the correct use of company headers.