Kathleen Leonard Email and Phone Number
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Versatile and energetic management professional with significant leadership, operations, and product management experience. Strategic, decisive and action oriented with proven ability to deliver results. Consistently ranked as a top performer/high potential with experience that includes: * General Management/P&L Management* Operations and Service Management* Software/Tech Implementation* Recruiting, Hiring and Training* Process Management: Cost Reduction, Defect Reduction, Process Design* HR/PR/Benefits Industry Expertise* Quality/Six Sigma Certified Green Belt
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Executive Vice President, Consulting ServicesCognizant Nov 2024 - PresentTeaneck, New Jersey, Us
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Executive Vice President, Global Consulting ServicesCollaborative Solutions, Llc Jul 2016 - PresentReston, Virginia, Us -
North American Sr Regional LeaderNga Hr Jan 2013 - Jul 2016
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Vice President Implementation ServicesCeridian Nov 2009 - Dec 2012Minneapolis, Mn, UsOversee organization of 100+ employees including 6 leaders. Organization is balance of project management roles and highly technical roles. Responsibilities include: * Operations leadership – strategy and execution* Growth/Referenceable Clients* Productivity/Scalability/Cost Reduction* Revenue Realization (cycle time)* Employee Engagement * Customer Implementation and Onboarding…on time, on budget Key Accomplishments:* Reduced locations from over 240 virtual and office locations to 6 core office locations. Led recruting, onboarding and training efforts of 60+ employees* Implemented improved implementation project process resulting in a 35% reduction in hours to implement and increased customer satisfaction and “wilingness to recommend” by >35%* Upgraded resources and skills improving project management talent -
Implementation ManagerCeridian Mar 2002 - Nov 2009Minneapolis, Mn, UsOversee team of 20+ local and virtual project management and technical roles. Executive sponsor overseeing new business project Implementations of bundled HR/PR/Benefit and time solutions for mid-market and enterprise level accounts. High level of collaboration with internal and client business partners to delivery products purchased. Responsibilities include: * Product growth (units, revenue)* Manage Consultant Teams* Product & Requirements Design* Customer Satisfaction & Retention* Multi-generational product plan * Employee Satisfaction and RetentionKey Accomplishments:* Led process improvement initiatives to reduce cycle time and hours by 30%* Partnered with Sales to promote Ceridian’s proven Implementation methodology to prospects* Mentored new Implementation Managers* Improved revenue realization by 20%* Led pilot of new Implementation process with the goal to reduce cycle time and improve customer satisfaction
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Implementation ConsultantCeridian Nov 1996 - Mar 2002Minneapolis, Mn, UsResponsible for accurately defining client’s HR/PR/Benefit requirements into Ceridian’s configured product and services.Responsibilities Include: * Managed the project deliverables and risk with client base* Mentor new hires* Training clients on current and legacy applications * Customization and testing Ceridian’s applications* Ability to understand customer requirements with probing skills in order to translate that into an accurately configured application.
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Implementation ConsultantPayusa 1993 - 1996Client/Implementation ConsultantResponsible for managing client satisfaction of our high revenue clients Responsibilities include:* Assisted sales in prospect meetings* Trained new and existing clients* Assisted Implementation team with backlog when necessary* Responsible for troubleshooting and resolving existing client issues to resolution
Kathleen Leonard Skills
Kathleen Leonard Education Details
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Chapman UniversityFinance
Frequently Asked Questions about Kathleen Leonard
What company does Kathleen Leonard work for?
Kathleen Leonard works for Cognizant
What is Kathleen Leonard's role at the current company?
Kathleen Leonard's current role is Executive Vice President, Consulting Services at Cognizant.
What is Kathleen Leonard's email address?
Kathleen Leonard's email address is ka****@****ian.com
What is Kathleen Leonard's direct phone number?
Kathleen Leonard's direct phone number is +188854*****
What schools did Kathleen Leonard attend?
Kathleen Leonard attended Chapman University.
What skills is Kathleen Leonard known for?
Kathleen Leonard has skills like Project Management, Leadership, Hris, Six Sigma, Business Process Improvement, Software Implementation, Management, Payroll, Change Management, Employee Benefits, Workforce Management, Business Process.
Who are Kathleen Leonard's colleagues?
Kathleen Leonard's colleagues are Philip Basford, Sudha Kumar, Sayan Nb M., Rosario Albertolli, Mythily Thirumalainambi, Muhilan Lingam, Rajeev Ghosh.
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