Partner with product owners, engineers and other stakeholders to efficiently and effectively deliver digital payment solutions to our customers globally.

Optimized the delivery of technology solutions on Mastercard's B2B platform. Built relationships and created processes that increased the efficiency of onboarding to the B2B platform by 40% which drove revenue for both Mastercard and our customers.

Worked with early, mid-stage and larger media/technology companies to sell in and deliver technology solutions. Created client success strategies and go-to-market strategies to drive solution adoption. Increased company efficiency resulting in revenue increase by 15-20% for companies such as; Intel, Clorox, Ancestry.com and Walt Disney Studios.

Built relationships with regional and local market executives within the agencies and specialty business units throughout Asia-Pacific. Provided recommendations to global leadership on ways to evolve our technology products to drive efficiency and deliver business intelligence/analytics and audience measurement solutions to the local markets. Developed and executed a strategy for product roll-out with a focus on successful product adoption, local market revenue and overall ROI in the region.

Defined and introduced a new model and process for evaluating project requests to verify the financial and strategic analysis matched the scale, scope, and cost of the project. This better focused technology resources to drive successful outcomes. Oversaw post project evaluation to measure success and adoption, increased usage of applications by 25%. Educated clients on the technology stack and identified business challenges that could be solved through the use of technology, significantly improved the operating efficiency across our network globally.

Led the client engagement efforts in North America; established customer relationships and encouraged the adoption of technology to drive efficiency in client activities. Resulted in improved operations for our top 6 global clients and higher revenue margins. Leveraged client account insight to define and evolve our technology offerings to ensure successful customer outcomes.

Managed the West Coast team in the successful end to end delivery of technology projects for clients; including both analytic/performance reporting solutions and custom applications. Delivered a custom application that saved 20 hours of manual work per week for the client team.

Managed an international team of training and support analysts who provided client service and developed training programs for 4 custom global applications. Established relationships with key global client account teams to educate them on solutions available and made recommendations on future technology strategy that aligned with business demands. Resulted in a 40% cost savings to the organization.

Established a global support framework. Introduced implementation, support and testing processes for regional support teams, business analysts, the development team and the user base of the global applications. Resulted in a 65% decrease in the number of defects reported by end users and a higher satisfaction rating from an international user base of 3,000.

Managed the implementation of a new web-based media RollUp program, 'FlightPlan' for the IMS division. This involved building and managing client relationships, formulating system specifications and executing contract negotiations. Increased European revenue targets for the division by 15%.

Directed a $100M global media budget toward a cohesive media strategy to build power brands and implemented a global media planning system to provide insight for the marketing and media teams.