Kathleen Mcmanus Email & Phone Number

Kennebunk, Me, Us

Kennebunk, Me, Us

Formerly Casenet LLC, a wholly-owned subsidiary of Centene Corporation (NYSE:CNC); acquired by Zyter Inc. in 2021.Led a team of twenty-five product managers and program management professionals in product roadmap definition, program planning, methodology and technical delivery of an enterprise population health suite of solutions. Demonstrated ability to deliver innovative solutions within scope, budget and timeline.* Defined product roadmap, organized around strategic themes integrating feedback from internal and customer stakeholders, market, technology and regulatory requirements. Presented quarterly updates across the customer base. Customer centric roadmap contributed to 92% client satisfaction score.* Guided 20+ global scrum teams in the planning, execution and delivery of an enterprise care management platform roadmap, including multiple major releases per year plus sustaining engineering support. Improved quality of software with 60% reduction in defect backlog over 18-month period.* Managed budget and resource requirements representing approximately $20 million annually.

Bedford, Ma

Owned program management function and supported global product development teams in high-quality, timely delivery of enterprise software releases that met or exceeded the planned objectives for scope, schedule, budget and quality. * Designed and implemented the enterprise program management office to maximize the efficiency and quality of solution delivery, through outstanding program management thought leadership and service.* Led the program management function in the migration of the legacy platform to an HTML5-based user interface, requiring over 600 engineers, quality assurance, product management, documentation resources working collaboratively across 30 scrum teams resulting in a significantly streamlined workflow and user experience; successful delivery under tight deadlines resulted in 8 customers successfully migrated to new platform within the first 6 months. * Chaired a bi-weekly executive leadership program review focused on program status, project scoping, ROI trade-offs. Strategic decisions regarding enterprise priorities and funding resulted from this meeting.

Bedford, Ma

Built, led, and mentored global product development teams in successful, on-time delivery of enterprise software releases. Demonstrated ability to set effective priorities to achieve immediate and long-term goals, meet operational deadlines, collaborate across the organization and mentor productive, motivated teams. Cultivated an informed and consistent culture of transparency, agility, improvement, and accountability.* Championed rollout of agile development methodology across the product development organization. * Implemented a new project management function to support scope definition, planning and delivering software releases.* Formed a new sustaining engineering function to support customers in their productive use of the suite of care management solutions.* Accountable for program risk management process and removing impediments* Skilled in JIRA, Confluence, Smartsheet, project management tools.

Responsible for leading global product development team in the requirements definition, design, development, and delivery of new-to-market revenue cycle management solution. * Accountable for team of 100+ global resources executing all phases of the software development lifecycle. * Implemented agile software development processes across multiple product lines.* Utilized customer forums and subject matter experts to identify and address customer needs with effective technical solutions.* Collaborated with product managers to define multi-release roadmap.

Boston, Massachusetts, United States

Led a team of software and quality engineers in the execution and delivery of enterprise decision support solutions. Responsible for hiring, performance management, team assignment, budgeting, and staff development. * Facilitated the governance and risk management process, standardized project status reports.* Led software review process for reviewing customer requests (both defects and enhancements)* Communicated with senior development leadership on project status.* Ensured engineering team objectives and deliverables aligned with strategic direction and key objectives.

Boston, Massachusetts, United States

* Planned, monitored, and managed project schedule for decision-support & analytics product suites.* Implemented change management, risk management and process improvement procedures.* Established software review process for reviewing customer requests (both defects and enhancements).* Ensured release readiness of cross-functional teams and guided go-to-market activities, including marketing collateral, training, documentation, customer support plans and all other necessary artifacts.

Boston, Massachusetts, United States