Kathleen Monte, Phr Email & Phone Number

Tampa, Fl, Us

Remote

Tampa, Florida

Created multiple elearning Compliance courses in line with healthcare IT and annual requirements.

Parisppany, Nj

- Ensured organizational readiness for new product releases and updates to existing products by regularly collaborating with business unit leaders and subject matter experts.- Built organizational and individual competence by identifying knowledge gaps and assessing training needs for web-based human capital management products and features.- Improved the client experience by creating training for frontline associates to better equip them to handle the majority of client inquiries without having to transfer to another associate. - Applied a modern learning approach by regularly collaborating with senior instructional designers to identify training strategies that support today's learners (on demand, just-in-time). - Led other instructional designers in designing, developing, and implementing product training and new hire training, applying an agile approach and modern learning design to various modalities.- Created efficiencies in development and implementation of deliverables by leveraging existing training and collateral.

Parsippany, Nj

- Emerged as a lead designer and assisted senior instructional designers in needs assessment, design, development, and implementation of product training, focusing on human capital management, benefits, and time and attendance products.- Liased with team and senior instructional designers to expedite development and meet release deadlines.

Ny, Nj, And Ma

- Consulted for various financial services and manufacturing companies, including Fidelity Investments, Charles Schwab, and Pepsi to design and develop training- Worked with in-house training departments, focusing on new hire, sales, customer service, and management development training programs.

Boston, Ma

- Designed and developed new hire, sales, customer service, and management development training.- Assisted in the development of a corporate training program with a mentorship pipeline.