Kathy Murray

Kathy Murray Email and Phone Number

Onboarding Specialist | Ed Tech | Customer Success @ brightwheel
Kathy Murray's Location
Phoenix, Arizona, United States, United States
Kathy Murray's Contact Details

Kathy Murray personal email

n/a

Kathy Murray phone numbers

About Kathy Murray

Kathy Murray is a Onboarding Specialist | Ed Tech | Customer Success at brightwheel. She possess expertise in social media, event planning, teamwork, time management, social networking and 44 more skills. She is proficient in Portuguese. Colleagues describe her as "Kathleen worked as the Social Media Account Executive at American Business English Language Services, a company which provides complete commercial English language services to multi-national companies in Santiago, Chile. She provided excellent work with social media management and content creation, writing a series of articles for our social media pages in both English and Spanish. She excelled at developing programs and strategies that have delivered increased brand awareness and increased our market scope. She effectively communicated expectations and initiated and executed creative ideas for the content creation and revamping of our social media pages. Kathleen is able to establishes effective working relationships, exceeded normal output standards and consistently met all deadlines. As a creative, hardworking person able to function smoothly in a bilingual environment, Kathleen would be an asset to any company seeking to establish, improve and enhance its online presence. In addition, her adaptability and tenacity enable her to rapidly and successfully become a productive member of a management team in any number of roles."

Kathy Murray's Current Company Details
brightwheel

Brightwheel

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Onboarding Specialist | Ed Tech | Customer Success
Kathy Murray Work Experience Details
  • Brightwheel
    Customer Onboarding Specialist Ii
    Brightwheel Apr 2024 - Present
    San Francisco, California, Us
    - Manage a running portfolio of 60+ accounts and take strategic, timely actions to move them through the brightwheel platform implementation process.- Consistently exceed goals for metrics related to activations, churn, and customer satisfaction with an average percent to target payout of 141% and 35% over team average. - Teach and empower new customers how to get the most value out of the brightwheel platform.- Troubleshoot challenges that our customers experience as they get the system set up.- Identify and implement improvements to our systems and processes to increase team efficiency and improve the customer experience.- Collaborate across teams (e.g. Sales and Support) to ensure a smooth customer experience at all stages.- Act as the “voice of the customer”, providing input to other brightwheel teams including Product and Engineering.- Excellent communication, organizational, time management, and prioritization skills.
  • Brightwheel
    Customer Onboarding Specialist I
    Brightwheel May 2023 - Apr 2024
    San Francisco, California, Us
  • Local Getaways
    Marketing Account Manager
    Local Getaways Jun 2021 - Jul 2022
    - Managed over 20 client relationships, including selling and rapport building.- Worked with internal and external stakeholders to launch programs on time and within budget.- Managed targeted email marketing to 100,000+ email lists, including end-to-end campaign management, execution, and reporting.- Planned, scheduled, and managed the production of assigned projects from magazine delivery to delivery for digital conversion.- Collaborated with the sales team to develop sales reports, proposals, and client contracts. - Developed content for WordPress, optimized SEO, and proofread all copy for the quarterly magazine. - Worked cross-functionally with the production team and coordinated content production. - Managed contracted writers for content development. - Cleaned date, built out CRM system, and developed over 600 contacts.- Ran giveaways and sweepstakes via Shortstack, social media, and email marketing, increasing brand recognition and creating cross-promotional marketing with 6 high-value brands.
  • Where®
    Circulation, Events, And Marketing Manager
    Where® Feb 2020 - Jun 2021
    New York, Ny, Us
    - Spearheaded the distribution and circulation of 3 travel print publications reaching 400+ distribution points across the Bay Area. - Developed marketing strategy and branding, and produced native content, email marketing, sales proposals, and media kits.- Organized and managed special events ranging from 50 to 500 local hospitality influencers including dinners, gallery openings, theater shows, and more. - Developed email marketing campaigns for clients using MailChimp and InDesign to inform, develop and retain customers. Weekly email blasts sent to 60,000+ subscribers, and monthly newsletters to tourism and hospitality professionals.- Developed a social media strategy and managed social media accounts resulting in a 65% increase in followers and engagements across all channels.
  • Cp Partners Cre
    Marketing Associate
    Cp Partners Cre Oct 2017 - Jan 2020
    - Demonstrated cross-functional skills in managing and delivering projects in a timely manner. Projects included proposals, packages, and marketing materials utilizing InDesign, Illustrator, and Photoshop.- Coordinated the distribution of internal and external marketing materials to 30,000+ contacts. - Developed a process for brokers to easily request new marketing materials, creating a cross-functional streamlined system cutting down the processing time by 25%.- Created visual sense of dense data by customizing illustrative maps, graphs, and infographics.- Conceptualized and created practical creative solutions to meet marketing and creative objectives.- Coordinated on/offsite meetings, conferences, and events, including company social and volunteer events. - Updated and maintained CRM databases. Generated standard and ad hoc reports as required and assisted with website updates.- Drove growth and engagement of property-specific platforms such as company website, 3rd party sites, and email marketing campaigns.- Managed and coordinated photographers across the U.S., providing email support in a fast-paced and dynamic work environment.
  • Upwork
    Social Media And Content Marketing Specialist
    Upwork Oct 2016 - Oct 2017
    San Francisco, California, Us
    - Managed 4 company social media channels.- Increased follower count across the major social media platforms (namely Facebook, Twitter, Instagram, Pinterest, and LinkedIn). Grew Instagram following by 360% followers in 3 months through carefully curated content and engagement. - Create and optimize all published content (images and written).- Manage and schedule posting with tools such as Hootsuite and Everypost.- Developed numerous marketing programs (logos, brochures, newsletters, infographics, and advertisements).
  • American Business English Language Services
    Social Media Account Executive
    American Business English Language Services Jan 2017 - Apr 2017
    Santiago, Providencia, Región Metropolitana, Cl
    - Created and managed content across a blog and social media platforms. Implemented processes and built out a 6-month plan to maintain platform growth. - Developed 15 research-based blog posts that increased social media engagement by 60% and positioned the company as a thought leader in the field.
  • Spoon University
    Digital Marketing Manager
    Spoon University Jan 2016 - Jun 2016
    Boston, Massachusetts, Us
    - Oversaw marketing initiatives, growing online follower base by 65% in 4 months.- Planned community events to build brand awareness and fundraise. - Managed the creation of relevant, high-quality content, created a regular publishing schedule and promoted content through social media advertising.
  • Bon Appétit Management Company
    Lead Event Manager
    Bon Appétit Management Company Sep 2012 - Jun 2016
    Redwood City, Ca, Us
    - Provided customer support for events ranging in sizes from 50 to 10,000 attendees. - Provided excellent client support in a fast-paced, heavy workload environment. - Managed a team of 5-10 in food delivery, event coordination, and customer support to individuals and events. - Required ability to multi-task, anticipate services needed prior to requested actions, and interface with various personality types and respond to customers’ questions and demands.
  • Fireeye, Inc.
    Marketing Communications Intern
    Fireeye, Inc. Jun 2015 - Sep 2015
    Milpitas, California, Us
    - Created strategic marketing messages for product launches, making highly technical features understandable to key customers. - Creatively revamped FireEye's sales pitch presentation, bringing the company's message to clients in an innovative way. - Organized and updated the FireEye speaker program, redirecting the public appearances of company leadership in a more productive fashion. - Strategically redesigned news placement on the FireEye website. - Produced a series of 10 videos to create buzz around FireEye's "Ignite" program.
  • Scottsdale Arts - Scottsdale Center For The Performing Arts
    Digital Marketing Intern
    Scottsdale Arts - Scottsdale Center For The Performing Arts Jun 2013 - Sep 2013
    Scottsdale, Arizona, Us
    - Managed public relations for the center's various digital presences. - Conducted market research to support the planning of the following season's marketing direction. - Created contact lists through market research.- Designed and organized online calendars for 2013 to 2014 performances. - Consulted with the team to produce creative content.
  • Arizona Best Real Estate
    Digital Media Content Producer
    Arizona Best Real Estate Jun 2013 - Sep 2013
    Scottsdale, Az, Us
    - Produced 12 short films promoting different neighborhoods and communities in Arizona to boost company exposure to the public. - Planned shoots, chose locations, wrote scripts, filmed content, edited footage, and uploaded content to the company website and social media platforms. - Edited videos using Final Cut Pro.

Kathy Murray Skills

Social Media Event Planning Teamwork Time Management Social Networking Strategic Planning Organization Public Speaking Travel Energetic Self Starter Microsoft Office Team Leadership Communication Leadership Spanish Customer Service Marketing Marketing Communications Teaching Editing Social Media Marketing Fundraising Microsoft Excel Research Facebook Writing Community Outreach Close Attention To Detail Event Management Integrity Leadership Development Dependable Team Player Events Coordination Program Management Blogging English Innovation Nonprofits Critical Thinking Interpersonal Skills Adobe Premiere Pro Organizational Development Video Production Collaborative Problem Solving Interpersonal Communication Abilities Video Editing Strategy Facebook Marketing Nonprofit Organizations

Kathy Murray Education Details

  • Santa Clara University
    Santa Clara University
    Spanish

Frequently Asked Questions about Kathy Murray

What company does Kathy Murray work for?

Kathy Murray works for Brightwheel

What is Kathy Murray's role at the current company?

Kathy Murray's current role is Onboarding Specialist | Ed Tech | Customer Success.

What is Kathy Murray's email address?

Kathy Murray's email address is ka****@****ler.com

What is Kathy Murray's direct phone number?

Kathy Murray's direct phone number is (978) 289*****

What schools did Kathy Murray attend?

Kathy Murray attended Santa Clara University.

What are some of Kathy Murray's interests?

Kathy Murray has interest in Scuba Diving, Children, Cooking, Volunteering, Education, Environment, Digital And Film Photography, Camping, Music, Human Rights.

What skills is Kathy Murray known for?

Kathy Murray has skills like Social Media, Event Planning, Teamwork, Time Management, Social Networking, Strategic Planning, Organization, Public Speaking, Travel, Energetic Self Starter, Microsoft Office, Team Leadership.

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