Kathleen Padgett Email and Phone Number

• Stays up to date on all new product launches, product promos, and marketing channel activations.• Remains in Tier 1 for sales.• Experience in offering expertise in skincare, haircare, fragrance, and makeup.• Well versed in using digital tools to help understand customer's needs.• Committed to the customer experience from greeting to finalizing sale.

• Experienced in Wedding Industry, Commercial environments, and Branding for professionals. • Committed to exceeding client expectations.• Ability to work in high pressure environments with strict timeframes. • Follows and stays up to date with all sanitation guidelines for makeup artistry.

• Provided exceptional customer service to all guests and escalated concerns where needed.• Set up event facilities and equipment, cleaned areas and organized supplies.• Maintained strong vendor relations to effectively handle challenging events demands.• Solicited feedback from clients to assess event success and uncover opportunities for improvement.

• Managed day-to-day FOH operations when needed to drive quality, standards and meet customer expectations.• Successfully on-boarded all new hires through motivational coaching and effective training programs for service and sales techniques.• Boosted brand awareness and generated leads while managing internal and external marketing campaigns.• Ability to work effectively & efficiently in a high paced environment.• Built and maintained outstanding relationships with directors from companies such as Print Pack and Home Depot, to generate private parties and events to achieve company growth goals.• Maintained guest satisfaction and resolved guest issues in effective and timely manner.