Passionate, result-driven, with 8 years of professional work experience as an operations coordinator, manufacturing lead, and logistics.
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CoordinatorJob Aire Group Inc. Aug 2022 - PresentUnited States• Work with clients and contractors as a point of contact for employee relations and concerns• Collaborate with the recruiting team and clients to review candidates' resumes to understand the skills and abilities required for the roles• Coordinate arrival and onboarding of new employees with clients and HR• Review employees' hours and information for payroll processing -
Customer Service SpecialistPartnerhero Oct 2021 - Jul 2022Remote• Provided flexible, quality, support for more than 5,000 store owners in Spanish and English, in online shop management, shipping, registration for services, and IT troubleshooting• Assisted members via email and phone, ensuring more than 12,000 tickets were completed on a timely manner, using Zendesk and Amazon AWS• Provided quality customer support for more than 6,000 members in Spanish and English, ensuring proper registration of insurance rewards program -
Manufacturing LeadThermo Fisher Scientific Nov 2020 - Aug 2021San Diego, California, United States• Ensured team members are adequately coached and trained on SOPs and GMPs to ensure the quality of production• Onboarded 15 new employees on manufacturing procedures and processes• Supervised production team of 15 team members and ensured the daily production goals were met• Conducted pre and post-administrative procedures for production• Completed production forms and batch records, ensured accurate documentation of practices and procedures• Maintained a safe, organized, and sanitary work area by quality controlling and conducting daily audits -
Sales ManagerBcbgmaxazriagroup Sep 2019 - Apr 2020Los Angeles, California, United States• Maintained relationships with 50 clients or more, kept them up to date with new trends and products• Provided exceptional customer service, which led to more than $10,000 in monthly sales• Assisted in merchandising and marketing, ensuring the growth of sales -
Logistics CoordinatorLandair Oct 2018 - Aug 2019Warsaw, North Carolina• Coordinated the shipment and distribution of $500K a month of merchandise from warehouse to stores on Marine Corp bases • Managed the operations of shipping and delivery schedules• Completed pre and post-shipment administrative duties• Assisted in the warehouse area duties and processes -
Sales AssociateDillard'S Inc. Aug 2015 - Sep 2018Wilmington, North Carolina AreaOffering exceptional customer service. -
Store CashierWalgreens Oct 2013 - Oct 2015Wilmington, North Carolina Area
Kathleen Perez Education Details
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Associate Of Science - As -
Wallace Rosehill High School
Frequently Asked Questions about Kathleen Perez
What company does Kathleen Perez work for?
Kathleen Perez works for Job Aire Group Inc.
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What schools did Kathleen Perez attend?
Kathleen Perez attended Cape Fear Community College, Wallace Rosehill High School.
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