Kathleen Proft Email & Phone Number

Rye, Nh, Us

Portsmouth, New Hampshire, United States

Responsible for overseeing transfer agent operations related to servicing U.S.-based mutual fund clients and overseeing operational relationships with U.S.-based intermediaries through which the funds are distributed.Support internal vendor managers in tracking vendor due diligence, and assist with collecting and reporting management information (MI) relevant to third party oversight, including KPI and SLA data, as well as incident report trackingManage transfer agent… Show more Responsible for overseeing transfer agent operations related to servicing U.S.-based mutual fund clients and overseeing operational relationships with U.S.-based intermediaries through which the funds are distributed.Support internal vendor managers in tracking vendor due diligence, and assist with collecting and reporting management information (MI) relevant to third party oversight, including KPI and SLA data, as well as incident report trackingManage transfer agent operations, ensuring service standards for shareholder interactions, and act as escalation contact for client service issuesServe as subject matter expert on shareholder services and operations projectsCoordinate intermediary agreements and resolve operational issuesProvide operational support to Client Services and Business Development teams Show less

Portsmouth, New Hampshire, United States

Leading and managing the client service operations team in supporting the operational needs of the internal client advisory teams – including the implementation of client decisions by completing custodial paperwork; monitoring and triaging custodial alerts; daily and monthly data retrieval; and gathering, logging, and/or inputting of various data sets for the planning departmentWorks closely with Lake Street leadership team on client operational strategies related to client service team… Show more Leading and managing the client service operations team in supporting the operational needs of the internal client advisory teams – including the implementation of client decisions by completing custodial paperwork; monitoring and triaging custodial alerts; daily and monthly data retrieval; and gathering, logging, and/or inputting of various data sets for the planning departmentWorks closely with Lake Street leadership team on client operational strategies related to client service team policies and procedures, data collection and management as well as overseeing vendor relationships, and best practicesProvides supervision, training, review of custodial paperwork when necessary, and team direction. Delegating work when appropriateResponsible for administering performance evaluations and providing professional development opportunities within the client service operations teamCreates and updates policies and procedures for the client service team in addition to identifying, initiating and following through with process improvement initiatives Show less

Portsmouth, Nh

Preparing, reviewing, and executing custodial, investment, and client-related documents.Primary processor for client asset movements.Coordinating capital calls for private equity investments. Confirming distributions from theseinvestments.Preparing client checks for bank deposit.Producing client financial management reporting.Open and close accounts as required.

Portsmouth, Nh

Perform salesperson tasks: filling out paperwork, room measurements, taking pictures, creating brochures, blast emails, showings and open housesInput data into the Multiple Listing Service (MLS) and other relevant listing servicesHelping people buy and sell real estate

Greenland, Nh

Work alongside lead designer/owner Linda Cloutier designing custom kitchens and baths for residential clientsTransform floorplans to 3D renderings using the 2020 Design software Administer incoming calls, ordering office supplies, coordinating meetings, assisting with deliveries, taking on-site measurements

Stamford, Ct

International and domestic equities trade support/resolve trade discrepancies with traders, custodians and prime brokersMonthly/Quarterly performance processing within EagleCreate reports using Eagle performance data output and distribute to executivesProcess corporate actions within Eagle Execute client cash requests, monitor cash flow notifications and finalize trades using Eze OMSCoordinate new client account openings, closings and generate monthly and quarterly reports… Show more International and domestic equities trade support/resolve trade discrepancies with traders, custodians and prime brokersMonthly/Quarterly performance processing within EagleCreate reports using Eagle performance data output and distribute to executivesProcess corporate actions within Eagle Execute client cash requests, monitor cash flow notifications and finalize trades using Eze OMSCoordinate new client account openings, closings and generate monthly and quarterly reports for all clients Reconcile trading activity for assigned client accountsProcess new security setup in Eagle Star and Eze OMS Show less

Stamford, Ct

Monthly custodial reconciliationsMonitoring cash flow notificationsOpening and closing accounts in Eagle, Eze OMSMonthly and quarterly reports to clientsMaintain proficient office operationsProfessionally administer all incoming callsMaintain and print Bloomberg charts for portfolio managers

Portsmouth, Nh

Designed property brochures and monthly full page color newspaper ad using Adobe PhotoshopMaintained company accounts using QuickBooks: making deposits into escrow and regular accounts, reconciling, printing checksPerformed salesperson tasks: filling out paperwork, room measurements, taking pictures, creating brochures, blast emails, showings and open housesInput data into the Multiple Listing Service (MLS) and other relevant listing servicesMaintain proficient office… Show more Designed property brochures and monthly full page color newspaper ad using Adobe PhotoshopMaintained company accounts using QuickBooks: making deposits into escrow and regular accounts, reconciling, printing checksPerformed salesperson tasks: filling out paperwork, room measurements, taking pictures, creating brochures, blast emails, showings and open housesInput data into the Multiple Listing Service (MLS) and other relevant listing servicesMaintain proficient office operations Show less

B.A., Economics

Education record