Kathleen Puvirajasinghe work email
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Kathleen Puvirajasinghe personal email
A travel industry professional for 24 years of proven experience effectively and efficiently managing both customers and staff. I am extremely organized, Intelligent, Adaptable and disciplined professional. I have the passion for quality care and service for customers, and have the necessary leadership skills to inspire and work with the team to provide high standard of service levels
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Senior ManagerEticketings.Com Jan 2023 - PresentSri LankaDirectly in handling customersAssisting and handling customers on tour packagesPlanning and promoting packages based on events/Destination & ProductsCoaching & guiding staffRelationship building with clients & their coordinatorsReviewing Customer feedbackCoordinating & maintaining good relationship with Airlines & DMC. -
ManagerTravel Zone (Pvt) Ltd Jul 2022 - Dec 2022Sri Lanka
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Manager Overseas HolidaysNkar Travels & Tours (Pvt) Ltd Apr 2018 - Mar 2020Colombo, Western, Sri LankaSales & Marketing on products and serviceAchieving and planning on yearly targets Managing and monitoring reportsDirectly in handling customersStaff Training & development (On Cruises -MSC cruise / NCL /Dream Cruise / Star Cruises, Destinations, Customer service)Assisting and handling customers on tour packagesPlanning and promoting packages based on events/Destination & ProductsCoaching & guiding junior staffMonitoring staff performance reports weekly & monthlyRelationship building with clients & their coordinatorsReviewing Customer feedbackCoordinating & maintaining good relationship with Airlines & DMC. -
Assistant Manager Overseas HolidaysNkar Travels & Tours (Pvt) Ltd Aug 2016 - Mar 2018Sri LankaSales & Marketing on products and serviceManaging and monitoring reportsDirectly in handling customersStaff Training & development (On Cruises -MSC cruise / NCL /Dream Cruise / Star Cruises, Destinations, Customer service)Assisting and handling customers on tour packagesPlanning and promoting packages based on events/Destination & ProductsCoaching & guiding junior staffMonitoring staff performance reports weekly & monthlyRelationship building with clients & their coordinatorsReviewing Customer feedbackCoordinating & maintaining good relationship with Airlines & DMC.
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Assistant ManagerQwest Destinations Jan 2016 - Apr 2016Colombo, Western, Sri LankaPromoting tour packagesA front liner for walk-in customers.Directly accountable in handling customers via telesales & e-mail on tour packagesCoaching & guiding junior staff in their day to day workRelationship building with clients & their coordinators -
Assistant Manager Online Sales And PricingCathay Pacific Airways Jan 2014 - Dec 2015Sri LankaMaintaining and promoting the official Website of Cathay Pacific Airways Sri Lanka.Coordinating, Managing all pricing and fare loadings.Monitoring reportsFare ConstructionLoading fares to GDS (Amadeus/Galileo/Abacus) -
Res And Ticketing SupervisorCathay Pacific Airways May 2012 - Jan 2014Colombo, Western, Sri LankaA front liner for walk-in customers and travel agents.Directly accountable in handling customers via telesales & e-mail.Issuance of automated & manual ticketsMonitoring daily sales reportFare ConstructionLoading fares to GDS (Amadeus/Galileo/Abacus)Holiday packagesDirectly handling walk-in clients & travel AgentsCoaching & guiding junior staff in their day to day work
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Senior Ticketing And Reservation OfficerCathay Pacific Airways Jun 2008 - May 2012Colombo, Western, Sri LankaA front liner for walk-in customers and travel agents.Directly accountable in handling customers via telesales & e-mail.Issuance of automated & manual ticketsFare ConstructionHoliday packagesDirectly handling walk-in clients & travel Agents
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Ticketing And Reservation OfficerCathay Pacific Airways Mar 2006 - Jun 2008Colombo, Western, Sri LankaA front liner for walk-in customers and travel agents.Directly accountable in handling customers via telesales & e-mail.Issuance of automated & manual ticketsFare ConstructionHoliday packagesDirectly handling walk-in clients & travel Agents
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Travel ConsultantTravel Connection Jun 2005 - Feb 2006Colombo, Western, Sri LankaDirectly accountable in handling top corporate clients and relationship building with them & their coordinatorsHandling of trader and corporate customers -
Travel CoordinatorNkar Travels & Tours (Pvt) Ltd Feb 2002 - Jan 2005Colombo, Western, Sri LankaWas accountable in handling direct clients and cooperate clients in travel arrangements. which include Air ticket (Manual & Automated), Hotels, Visa assistance and Travel Insurance.
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Travel AssistantNkar Travels & Tours (Pvt) Ltd Aug 1999 - Feb 2002Colombo, Western, Sri LankaWas accountable in handling direct clients in travel arrangements. which include Air ticket (Manual & Automated) and Visa assistance
Kathleen Puvirajasinghe Skills
Kathleen Puvirajasinghe Education Details
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St Anne'S ConventGrade 01 To 13
Frequently Asked Questions about Kathleen Puvirajasinghe
What company does Kathleen Puvirajasinghe work for?
Kathleen Puvirajasinghe works for Eticketings.com
What is Kathleen Puvirajasinghe's role at the current company?
Kathleen Puvirajasinghe's current role is Senior Manager.
What is Kathleen Puvirajasinghe's email address?
Kathleen Puvirajasinghe's email address is ka****@****fic.com
What schools did Kathleen Puvirajasinghe attend?
Kathleen Puvirajasinghe attended St Anne's Convent.
What skills is Kathleen Puvirajasinghe known for?
Kathleen Puvirajasinghe has skills like Aviation, Flights, Airlines.
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