Vintage clothing store specializing in 20th century fashions from the 1920s - 1990s for men and women.

• Oversaw on-boarding, training, and performance management of all levels of the team• Led workshops for groups and provided one-on-one trainings for sales associates on actualizing customer relationships, stabilizing entrepreneurial skills, and enhancing business potential• Provided in-depth training focusing on product knowledge and brand language, implementation of company standards, and brand culture • Educated sales team on KPI figures, with a focus on how each figure works to drive business• Led individual 30/60/90 reviews and yearly reviews sessions to discuss their strengths, goals, and opportunities for growth with each team member• Increased revenue, with UES sales team hitting target goal of $1.2M in sales within 10 months under my leadership • Developed and implemented a new sales strategy, generating sales 15-20% above financial goals • Created visual standards and visual merchandising strategy (independent from corporate) for new concept location • Implemented corporate visual standards for store/window displays; changed weekly, monthly, and seasonally• Managed stock supervisor in receiving including monthly cadence of transfers, RTVs (return to vendors) and bi-yearly inventory• Provided seasonal product knowledge feedback and distributed findings to senior corporate partners in the design, merchandising, and development departments• Analyzed all aspects of the business including selling capability and sell-thru rates • Supervised 15 team members (sales supervisors, stock managers, sales specialists, stylists)

• Developed and implemented digital merchandising strategy (e.g., re-named collections, developed concepts, updating product descriptions) with a focus on strong visual elements, unique product elements, and trends• Developed engaging, visual merchandising strategy by creating on-brand, merchandised content on social media, keeping with the company’s message of sustainability and giving back (led to 10k followers in 1 year)• Created showroom visual merchandising strategies (2 seasons per year) with attention to color theory, print/pattern contrasts, and silhouettes to grab the attention of buyers• Generated visual concepts for product photo shoots (i.e., choose styles to ensure solid representation of brand) • Analyzed sell-through rates to determine which styles to promote and compiled feedback for executive leadership • Forecasted trends and sales for client re-orders for each season, increasing repeat sales

•Established and maintained customer focus standards, set work pace and delivered on profitability goals •Created and managed a cohesive sales floor presentation that reflects the core ideals and style of Jessie James•Trained new sales personnel to maintain the high level of service provided by the owner and management•Provided wardrobe assistance and a personal shopping experience to each client with special orders, styling and shipping •Marketed and managed a newly launched online business including direct marketing to both current and new customers •Managed and adhered to budgets provided by the owner while driving sales to exceed previous year’s sales

•Hired, trained, and managed a sales driven staff of 10-15 employees in daily operations of the store•Implemented new forms of client services through client books, thank you notes, personal shopping and wardrobe styling•Developed new store policies and procedures to increase productivity and performance and meet and increase goals•Maintained inventory through weekly orders and buying while keeping regular contact with merchandise and supply vendors•Maintained floor appearance, created and executed all merchandising and visuals inside and outside the store•Created seasonal window displays to enhance the visual aesthetic of the store within the town environment•Proactively generated new business ideas through advertising and store events to achieve financial goals for the store•Provided regular customers with home visits for closet organization, wardrobe styling and personal shopping services •Assisted in the successful set-up of second Anthology location, November 2006

•Assisted in publication of “The Daily” site news publication reaching over 6000 employees •Organized packets with notice of on-site changes, perimeter events and community and environmental concerns•Coordinated events for the site’s Centennial Anniversary; liaison with the Merck family for the event•Managed the Public Affairs Director’s schedule and procurement budget for the department