Kathleen Skinner Email & Phone Number

* Create marketing material from written content to graphic design services for clients including enterprises and non-profit organizations.* Management of events that directly contributed to lead generation. * Graphic Design: Provide design consultations to turn customer vision into high-quality product, ranging from corporate logos to birthday party invitations and home decor.Software: Adobe Illustrator & Photo Shop | Wordpress | Google Suite | Microsoft Suite | Canva | Trello

* End-to-end coordination, planning, implementation, and project management of monthly content releases. * Perform QC/QA for all content produced by the company (marketing content, videos, PDFs, games). * Automate Google Sheets processes to increase efficiency by 10+ hours/week.* Write internal documentation of processes and monthly content release notes.* Recognized for outstanding organization. * Generate JSON and subtitle files.* Maintain content library and CMS.* Manage freelancers.* Write marketing blog posts, including highest ranking posts.Software: Asana | Figma | Google Suite | Illustrator | Premiere Pro | Wordpress | Hubspot | Canva

* Manage full client-lifecycle for 300+ clients, including key accounts, in implementation of education based SaaS, including fielding product feedback requests, troubleshooting software issues, and informing users of new product launches.* Responsible for live training sessions of school administrators and teachers, as well as weekly Q&A sessions.* Consistently first in KPIs, growing and maintaining business (over 97% retention rate).* Promoted to team lead after 5 months for ability to multiple projects and deadlines effectively and tireless work ethic. * Creation of training for customer base, sales prospects, and direct reports.* Manage and train team, including implementation of intensive 12-week program. * Triage and solve technical issues, communicating across multiple teams and stakeholders to prioritize positive client outcomes. * Retool training strategies with focus on process efficiency.Software: Intercom | Jira | Microsoft Suite | Google Suite Salesforce | Edval

* Conduct 1-on-1 interviews of teacher candidates and provide coaching.

* Teach ESL in 1-on-1 classroom format to students aged 4-12.* Perfect 5-star feedback record from parents over 3 years (completely unheard of in the VIPKID community)* Create reading comprehension and vocabulary-based quizzes for students to check comprehension/retention.

* Work in fast-paced, creative environments to produce training courses, curriculum, rubrics and all customer-facing content.* Interface with developers, teachers, and administrators, across all stakeholders, to communicate needs and build platforms. * Pilot student-mentor program, recruiting and training 12-18-year-olds to produce ESL teaching videos with focus on American culture while incorporating educational components for an audience of 10,000.Software: Trello| Quicktime | Google Suite | Wordpress | Illustrator | Canva

Castler Rock, Co

* Preschool educator* Utilize strong interpersonal and organizational skills to work directly with parents to evaluate student progress through parent-teacher conferences.* Meet state and facility standards of education through collaboration with team of teachers.