Kathleen Snyder Email and Phone Number
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Kathleen Snyder personal email
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• 14 years of professional experience with the Salesforce CRM Platform as a configurator, certified administrator, advanced administrator and cloud consultant for a 20k+ User Base.• 7 years of leadership experience managing a cross functional international team including Salesforce.com Administrators, Developers, Technical Architects, Contractors & Vendors.• Extensive experience in Salesforce.com implementation and customization, including integration of mergers/acquisitions/divestitures for 15+ organizations.• Expert in almost all declarative tasks as a Salesforce administrator and advanced implementations tasks including but not limited to creating custom objects, fields, tabs, profiles, roles, users, page layouts, VisualForce, reports, dashboards, tasks, validation rules, workflow rules, flows, and data migration. • Experienced in the complete life cycle of project development (SDLC) and Scaled Agile methodology including Release Management, System Analysis, Design, Development, Testing and Deployment.• Proficient with Classic & Lightning Interfaces of Sales Cloud, Service Cloud, Force.com, CRMA and App-exchange on Salesforce
New York Life Insurance Company
View- Website:
- newyorklife.com
- Company phone:
- 212-576-7000
- Company email:
- socialmedia@newyorklife.com
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Corporate Vice President, TechnologyNew York Life Insurance CompanyFlemington, Nj, Us
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Corporate Vice President, TechnologyNew York Life Insurance Company Oct 2022 - PresentNew York, New York, Us -
Associate Director, Crm (Sfdc)Labcorp Drug Development Jun 2018 - Oct 2022Burlington, North Carolina, Us Responsible for management of the daily operations, workload and roadmap of the Tools & Technology team supporting the Salesforce.com, Qvidian and Conga CLM platform. Drives continual product improvements and strategic enhancements that result in improved productivity and efficiencies. Leads efforts to research, select and implement creative technological solutions in a collaborative manner with other leadership and stakeholders. Leads large business and system transformation projects including integration of Salesforce.com environments for mergers/acquisitions/divestitures Responsible for management of an annual budget of $3.5M for Dues and Subscriptions of SaaS products Manage external partner’s prioritization, timelines, budgets and deliverables Leads the Salesforce Governance Committee to prioritize initiatives and account for ongoing maintenance and upgrades to the platform -
Sfdc Team LeadCovance Aug 2016 - May 2018Princeton, New Jersey, Us Responsible for the daily operations of the Salesforce.com Developers, Administrators and Data Steward. call center lead management staff responding to client interactions initiated through the Covance website, internet marketing campaigns and industry tradeshows. Work on requirements gathering and project management for SFDC implementations in accordance with the needs of the organization. Work with internal stakeholders (sales, marketing, and support) to ensure that the configuration supports ongoing business requirements. Manage a process to deploy updates, enhancements, and new system functionality. Train/support end users including Executive leadership on the SFDC application. -
Salesforce.Com Business Application ManagerCovance Mar 2014 - Jul 2016Princeton, New Jersey, Us Responsible for all aspects of Salesforce.com system development, integration and implementation. Oversees and leads the development of business requirements and business processing rules Assists with developing and implementing business strategy Responsible for all data requirements and migration needs for Mergers & Acquisitions Manages platform development initiatives from idea creation through deployment Designs and validates User Experience concepts Develops deployment plans including training and communications Day-to-day responsibilities include maintaining subject matter expertise for platform functionality andresolving field escalations Acts as a liaison between various business units, senior management & Help Desk and Technology teams Manages project scope to deliver expected functionality on time and within budget Monitors user feedback to ensure end-user adoption Provides on-going project management and report status at all levels Accountable for resolving issues in order to meet timelines of project implementations
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Senior Salesforce Crm AdministratorCovance Mar 2010 - Feb 2014Princeton, New Jersey, Us Responsible for all aspects of Salesforce.com system development, integration and implementation. Work with departmental subject matter experts to create configurations that address the people, process, and technology needs of the organization. Manage security, users, roles, profiles, groups, queues, sharing rules and other setup options in multiple instances of Salesforce.com. Implement new enhancements including creation of custom objects, custom formulas, workflows and AppExchange packages. Prepare data files and upload the data in to SFDC using data loader, salesforce.com excel connector and other 3rd party tools. Create reports and dashboards in Salesforce.com to meet operational requirements including maintaining a standard set of reports to satisfy requirements. Research, test, and evaluate new applications based on the current organizational needs. Manage a process to deploy updates, enhancements, and new system functionality.
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Supervisor, Corp. Client ServicesCovance Mar 2009 - Feb 2010Princeton, New Jersey, Us
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Associate, Corp Client Support ServicesCovance Sep 2005 - Mar 2009Princeton, New Jersey, Us
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Sales & Marketing AssociateCovance 2005 - 2006Princeton, New Jersey, Us
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Office ManagerAdvanced Solar Products 1999 - 2005
Kathleen Snyder Skills
Kathleen Snyder Education Details
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Rider UniversityHuman Resource Mgmt
Frequently Asked Questions about Kathleen Snyder
What company does Kathleen Snyder work for?
Kathleen Snyder works for New York Life Insurance Company
What is Kathleen Snyder's role at the current company?
Kathleen Snyder's current role is Corporate Vice President, Technology.
What is Kathleen Snyder's email address?
Kathleen Snyder's email address is ka****@****nce.com
What is Kathleen Snyder's direct phone number?
Kathleen Snyder's direct phone number is +160941*****
What schools did Kathleen Snyder attend?
Kathleen Snyder attended Rider University.
What skills is Kathleen Snyder known for?
Kathleen Snyder has skills like Salesforce.com, Process Improvement, Crm, Cross Functional Team Leadership, Sfdc, Quality Assurance, Marketing, Business Requirements, Business Analysis, Data Analysis, Vendor Management, Pharmaceutical Industry.
Who are Kathleen Snyder's colleagues?
Kathleen Snyder's colleagues are Shalini Dadi, Ian Sawh, Christian Buccola, Karen Knox, Terry Buckley, Camden Ferrell, Peter Brandon.
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