Kathleen Thomas

Kathleen Thomas Email and Phone Number

Creative Content Specialist @ Cornell University College of Agriculture and Life Sciences
New York, United States
Kathleen Thomas's Location
Tompkins County, New York, United States, United States
Kathleen Thomas's Contact Details

Kathleen Thomas personal email

n/a
About Kathleen Thomas

Dynamic marketing professional specializing in customer-centric strategies. Expert in content creation, customer advocacy, and strategic communications. Adept at leveraging multimedia and data-driven insights to elevate brand presence and customer satisfaction.

Kathleen Thomas's Current Company Details
Cornell University College of Agriculture and Life Sciences

Cornell University College Of Agriculture And Life Sciences

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Creative Content Specialist
New York, United States
Kathleen Thomas Work Experience Details
  • Cornell University College Of Agriculture And Life Sciences
    Creative Content Specialist
    Cornell University College Of Agriculture And Life Sciences
    New York, United States
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  • Bonterra
    Interim Social Media Specialist
    Bonterra Sep 2023 - Mar 2024
    ● Collaborated with cross-functional stakeholders to curate a robust editorial calendar to grow brand recognition and reputation● Executed strategic campaigns that increased net new followers by 28%, resulting in a total of 22.8k followers across channels● Showcased 65+ customer stories, case studies, and testimonials through an array of multimedia formats, including video
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  • Bonterra
    Content Marketing Manager
    Bonterra Mar 2022 - Mar 2024
    ● Directed Bonterra’s first branded webinar, which featured industry thought leaders and brought in 800 registrants● Headed Bonterra’s Impact Report, which included platform data, case studies, and insights from executive leadership● Managed unique content and social media strategies to uphold GiveGab and Bonterra’s brand identities and voices
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  • Givegab, Inc.
    Content Marketing Manager
    Givegab, Inc. Oct 2021 - Mar 2022
    Ithaca, New York, United States
    ● Authored, edited, and published 250+ pieces of content, including blogs, newsletters, ebooks, podcasts, and case studies● Organized the marketing and communications for GiveGab’s annual customer gathering and Spark Awards ceremony● Led customer advocacy efforts, such as the collection of 100+ testimonials and the facilitation of GiveGab’s Facebook group
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  • Givegab, Inc.
    Brand Marketer
    Givegab, Inc. Sep 2019 - Sep 2021
    Ithaca, New York, United States
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  • Givegab, Inc.
    Senior Customer Success Champion
    Givegab, Inc. Feb 2019 - Aug 2019
    Ithaca, New York Area
    ● Coordinated webinars and wrote instructional articles to aid users in navigating GiveGab’s digital tools and technologies ● Assisted customers and their constituents by effectively answering technical support tickets via live chat support and email
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  • Givegab, Inc.
    Customer Success Champion
    Givegab, Inc. Apr 2018 - Jan 2019
    Ithaca, Ny
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  • Alliance Of Arizona Nonprofits
    Americorps Vista Capacity Builder/ Program Coordinator
    Alliance Of Arizona Nonprofits Mar 2017 - Apr 2018
    Phoenix, Arizona Area
    ● Designed and implemented new database systems using Microsoft Access to elevate the utilization and visualization of data● Established relationships with speakers and venues to host both in-person and webinar trainings to enhance operations for Arizona’s nonprofit sector ● Educated nonprofits on Arizona Gives Day, onboarded nonprofits onto our online platform, and managed the Arizona Gives Day email account for optimal communication and planning● Assisted in the organization and execution of the Alliance’s Annual Conference which served 350 nonprofit professionals and included 13 breakout sessions and 3 keynote speakers
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  • First National Bank Of Dryden
    Bank Teller
    First National Bank Of Dryden Aug 2016 - Mar 2017
    Dryden, Ny
    ● Enforced banking security and privacy policies set in place to protect customers from fraudulent transactions● Communicated daily with bank officers to guarantee transactions are completed appropriately for customers● Served each client’s unique needs to strengthen the bank’s core value in customer service and community● Consulted with potential clients to identify the type of bank account needed to ensure their financial success
  • Roberson Museum And Science Center
    Front Desk Staff
    Roberson Museum And Science Center Sep 2015 - Jul 2016
    Binghamton, Ny
    ● Promoted and educated visitors on current exhibits and benefits of joining the museum’s membership program ● Updated and maintained museum membership applications and gift shop sales using QuickBooks Point of Sale ● Managed an accurate cash box and cash register in order to ensure that cash account records match cash-on-hand
  • Roberson Museum And Science Center
    Special Events/Marketing Summer Intern
    Roberson Museum And Science Center May 2015 - Aug 2015
    Binghamton, Ny
    ● Designed and administered Microsoft Excel spreadsheets to collect and monitor ticket sales for various events● Collaborated with marketing staff to coordinate layout designs for various events to meet vendor requirements● Corresponded with local vendors regarding upcoming events and extended invitations to participate
  • Target
    Guest Service Team Member
    Target Jun 2015 - May 2016
    Vestal, Ny
    ● Provided exceptional service and assistance to ensure a positive experience for guests● Relayed Target’s numerous promotions and services to guests effectively to optimize revenue potential● Consistently meet quotas for cashier speed scores, guest experience surveys, and Target Red Card applications
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  • Ywca Of Cortland
    Child Care
    Ywca Of Cortland Sep 2012 - Apr 2015
    Cortland, Ny
    Collaborated with co-workers to develop and implement many educational activities and programs for campersMaintained the safety of a group of 10 children while staying on a daily schedule of planned educational activitiesCommunicated effectively with parents when issues arose to build the trust of parents over the care of their children

Kathleen Thomas Skills

Microsoft Office Customer Service Public Speaking Research Microsoft Excel Event Planning Powerpoint Microsoft Word Leadership Social Media

Kathleen Thomas Education Details

Frequently Asked Questions about Kathleen Thomas

What company does Kathleen Thomas work for?

Kathleen Thomas works for Cornell University College Of Agriculture And Life Sciences

What is Kathleen Thomas's role at the current company?

Kathleen Thomas's current role is Creative Content Specialist.

What is Kathleen Thomas's email address?

Kathleen Thomas's email address is ka****@****gab.com

What schools did Kathleen Thomas attend?

Kathleen Thomas attended Binghamton University School Of Management, Tompkins Cortland Community College, Cortland Jr/sr High.

What skills is Kathleen Thomas known for?

Kathleen Thomas has skills like Microsoft Office, Customer Service, Public Speaking, Research, Microsoft Excel, Event Planning, Powerpoint, Microsoft Word, Leadership, Social Media.

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